Title: Adjust admin sidebar notification
Last modified: October 19, 2018

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# Adjust admin sidebar notification

 *  Resolved [custompczone](https://wordpress.org/support/users/custompczone/)
 * (@custompczone)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/adjust-admin-sidebar-notification/)
 * Greetings,
 * Thanks a lot for the great plugin. I’m wondering if there’s a way to adjust the
   notification settings so that a red icon does not appear on the left-sidebar 
   for tickets that have already been replied to. I only need the number there for
   new tickets.
 * Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/adjust-admin-sidebar-notification/#post-10797365)
 * Hi:
 * Unfortunately we don’t have an option for that. It will show a count for all 
   open tickets regardless of status.
 * If you want to try your hand and writing some code, you can take a look at the
   wpas_tickets_count function in file admin/functions-menu.php. This function is
   currently hooked into admin_menu (you’ll see the hook just above the function
   declaration).
 * What you would want to do is unhook the existing function and then create a new
   function to show the count you want, using the wpas_tickets_count as a guide.
   You can probably do all this in your theme’s functions.php file or create a new
   plugin file.
 * Thanks.
 *  Thread Starter [custompczone](https://wordpress.org/support/users/custompczone/)
 * (@custompczone)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/adjust-admin-sidebar-notification/#post-10797374)
 * Alright thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Adjust admin sidebar notification’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [custompczone](https://wordpress.org/support/users/custompczone/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/adjust-admin-sidebar-notification/#post-10797374)
 * Status: resolved