Title: admin-ajax.php
Last modified: September 9, 2022

---

# admin-ajax.php

 *  Resolved [dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * (@dysmarketing)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/)
 * Hello,
    Every time I want to create a product or edit it, it keeps thinking and
   we have seen that the cause is this file caused by woocommerce: /home/hostelshopespana/
   www/wp-admin/admin-ajax.php What can be
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-ajax-php-16%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/)
 * (@mouli)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-15996332)
 * [@dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * `admin-ajax.php` is the file that updates the page without reloading it.
    It 
   sounds like this call is being blocked so the page is not updating.
 * Issues like this may be caused by either a conflict with your theme or with another
   plugin. You can read more about plugin and theme conflicts here:
    [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/)
 * The best way to determine if the issue is being caused by a theme and/or plugin
   is to do the following:
 * 1. Temporarily switch your theme back to the Storefront ([https://www.woocommerce.com/storefront/](https://www.woocommerce.com/storefront/))
   or TwentyNineteen ([https://wordpress.org/themes/twentynineteen/](https://wordpress.org/themes/twentynineteen/))
   Theme.
    2. Disable all plugins except for WooCommerce. 3. Test to see if the 
   issue has been resolved.
 * If that resolves the issue, then one-by-one you can switch back your theme and
   re-enable your plugins, testing in between, until you find the one causing the
   conflict.
 * If doing this on your live site is not possible, can you create a duplicate site?
   We suggest using WP Staging ([https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/))
   if your hosting provider does not offer a staging server as an option.
 * I hope that helps you to figure it out.
    Feel free to get back to us if you have
   further questions.
 *  Thread Starter [dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * (@dysmarketing)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16002161)
 * Hello,
    I have already removed all the plugins and changed the theme and the 
   same thing continues to happen to me.
 * This happens to me since the woocommerce update.
 * What can be? it only happens with the products everything else works fine
 * thanks
 *  Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/)
 * (@mouli)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16003630)
 * [@dysmarketing](https://wordpress.org/support/users/dysmarketing/)
    Please confirm
   that you have tested with **only** the following setup;
 * 1) WooCommerce active
    2) Storefront or 2020 theme
 * If it still doesn’t work, please send us a System Status Report with the site
   in the above state.
 * 1. You can find it via WooCommerce > Status. 
    2. Select Get system report and
   then Copy for support.  3. Once you’ve done that, you can paste it here.
 *  Thread Starter [dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * (@dysmarketing)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16004764)
 * hello copy status: thanks
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://hostelshopespana.com
       Site address (URL): https://hostelshopespana.com
       WC Version: 6.8.2
       REST API Version: ✔ 6.8.2
       WC Blocks Version: ✔ 8.0.0
       Action Scheduler Version: ✔ 3.4.0
       Log Directory Writable: ✔
       WP Version: 6.0.2
       WP Multisite: –
       WP Memory Limit: 192 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: es_ES
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.30
       PHP Post Max Size: 20 MB
       PHP Time Limit: 3600
       PHP Max Input Vars: 1000
       cURL Version: 7.52.1
       OpenSSL/1.0.2u
   
       SUHOSIN Installed: –
       MySQL Version: 5.5.5-10.1.48-MariaDB-0+deb9u2
       Max Upload Size: 20 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.8.2
       WC Database Prefix: wp_
       Tamaño total de la base de datos: 126.97MB
       Tamaño de los datos de la base de datos: 100.54MB
       Tamaño del índice de la base de datos: 26.43MB
       wp_woocommerce_sessions: Datos: 0.16MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_order_items: Datos: 0.06MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_order_itemmeta: Datos: 0.23MB + Índice: 0.17MB + Motor InnoDB
       wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_actions: Datos: 2.02MB + Índice: 1.33MB + Motor InnoDB
       wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_logs: Datos: 2.02MB + Índice: 1.38MB + Motor InnoDB
       wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_cartflows_ca_cart_abandonment: Datos: 0.11MB + Índice: 0.02MB + Motor InnoDB
       wp_cartflows_ca_email_history: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_cartflows_ca_email_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_cartflows_ca_email_templates_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_chaty_contact_form_leads: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_comments: Datos: 0.13MB + Índice: 0.09MB + Motor InnoDB
       wp_dgwt_wcas_index: Datos: 1.52MB + Índice: 0.05MB + Motor InnoDB
       wp_dgwt_wcas_invindex_doclist: Datos: 3.52MB + Índice: 5.03MB + Motor InnoDB
       wp_dgwt_wcas_invindex_wordlist: Datos: 1.52MB + Índice: 0.45MB + Motor InnoDB
       wp_dgwt_wcas_stats: Datos: 0.20MB + Índice: 0.00MB + Motor InnoDB
       wp_dgwt_wcas_var_index: Datos: 2.52MB + Índice: 0.25MB + Motor InnoDB
       wp_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_e_notes: Datos: 0.02MB + Índice: 0.17MB + Motor InnoDB
       wp_e_notes_users_relations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_e_submissions: Datos: 0.02MB + Índice: 0.27MB + Motor InnoDB
       wp_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
       wp_e_submissions_values: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_entries: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_entries_meta: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_hustle_modules: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_hustle_modules_meta: Datos: 0.09MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_tracking: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
       wp_imagify_files: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
       wp_imagify_folders: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_options: Datos: 17.03MB + Índice: 1.28MB + Motor InnoDB
       wp_postmeta: Datos: 37.25MB + Índice: 6.89MB + Motor InnoDB
       wp_posts: Datos: 21.50MB + Índice: 2.56MB + Motor InnoDB
       wp_richreviews: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_smartgoogleadwords: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_termmeta: Datos: 0.44MB + Índice: 0.67MB + Motor InnoDB
       wp_terms: Datos: 0.13MB + Índice: 0.17MB + Motor InnoDB
       wp_term_relationships: Datos: 1.48MB + Índice: 0.47MB + Motor InnoDB
       wp_term_taxonomy: Datos: 0.16MB + Índice: 0.22MB + Motor InnoDB
       wp_trustindex_google_reviews: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_usermeta: Datos: 0.34MB + Índice: 0.25MB + Motor InnoDB
       wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_notes: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_note_actions: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_customer_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_wc_order_stats: Datos: 0.05MB + Índice: 0.05MB + Motor InnoDB
       wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_product_attributes_lookup: Datos: 0.19MB + Índice: 0.16MB + Motor InnoDB
       wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_product_meta_lookup: Datos: 0.23MB + Índice: 0.47MB + Motor InnoDB
       wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_addons: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_blocks: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_groups: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_types: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wccl_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_yoast_indexable: Datos: 5.50MB + Índice: 1.95MB + Motor InnoDB
       wp_yoast_indexable_hierarchy: Datos: 0.31MB + Índice: 0.36MB + Motor InnoDB
       wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yoast_primary_term: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_yoast_seo_links: Datos: 0.38MB + Índice: 0.23MB + Motor InnoDB
   
       ### Post Type Counts ###
   
       attachment: 2855
       cartflows_flow: 1
       cartflows_step: 2
       custom_css: 2
       customize_changeset: 1
       elementor_library: 28
       elementor-hf: 4
       nav_menu_item: 194
       page: 81
       post: 11
       product: 1622
       product_variation: 3432
       revision: 4792
       shop_coupon: 32
       shop_order: 186
       shop_order_refund: 13
       sp_wcslider: 1
       sp_wps_shortcodes: 2
       wc_category_slider: 1
       wcps: 1
       wcps_layout: 1
       wp_global_styles: 1
       wpcf7_contact_form: 1
       wpcode: 2
       wpforms: 1
       yith_wcan_preset: 2
       yith_wcps_type: 1
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (42) ###
   
       FiboSearch - AJAX Search for WooCommerce (Pro): por Equipo de FiboSearch – 1.20.0
       Schema - All In One Schema Rich Snippets: por Brainstorm Force – 1.6.5
       Asesor de Cookies RGPD: por Carlos Doral Pérez – 0.32
       Astra Hooks: por Brainstorm Force – 1.0.2
       Plantillas de inicio: por Brainstorm Force – 3.1.16
       CartFlows: por CartFlows Inc – 1.11.0
       Chaty: por Premio – 2.9.3
       Contact Form 7: por Takayuki Miyoshi – 5.6.3
       Cost of Goods for WooCommerce: por WPFactory – 2.6.7
       Easy WP SMTP: por wpecommerce
       alexanderfoxc – 1.4.7
   
       Elementor Pro: por Elementor.com – 3.7.5
       Elementor: por Elementor.com – 3.7.4
       Facebook for WooCommerce: por Facebook – 2.6.22
       Happy Elementor Addons: por weDevs – 3.7.0
       Elementor Header & Footer Builder: por Brainstorm Force
       Nikhil Chavan – 1.6.13
   
       Heartbeat Control by WP Rocket: por WP Rocket – 2.0
       Hide Categories and Products for Woocommerce: por N.O.U.S. Open Useful and Simple – 1.2.3
       Imagify: por Imagify - Optimize Images & Convert WebP – 2.0
       Jetpack: por Automattic – 11.3.1
       Gestor de Etiquetas Meta: por Marcus Sykes – 3.0.2
       Really Simple SSL: por Really Simple Plugins – 5.3.4
       Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.5
       WC - APG Campo NIF/CIF/NIE: por Art Project Group – 1.7.3
       WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.19
       Product Feed PRO for WooCommerce: por AdTribes.io – 11.8.7
       Product Slider for WooCommerce: por ShapedPlugin – 2.6.1
       WooCommerce Redsys Gateway Light: por José Conti – 3.0.6
       Show Single Variations Shop & Category for WooCommerce: por Gravity Master – 2.0
       WooCommerce Extended Coupon Features FREE: por Soft79 – 3.2.9
       WooCommerce Google Analytics Integration: por WooCommerce – 1.5.14
       WooCommerce PDF Invoices & Packing Slips: por WP Overnight – 3.1.0
       WooCommerce Shipping & Tax: por WooCommerce – 1.26.3
       WooCommerce: por Automattic – 6.8.2
       Hustle: por WPMU DEV – 7.5.0
       Yoast SEO: por Equipo Yoast – 19.6.1
       Widgets para reseñas de Google: por Trustindex.io  – 9.4.2
       Smart Image Resize PRO: por Nabil Lemsieh – 1.7.6.4
       WPC Grouped Product for WooCommerce: por WPClever – 3.1.8
       Custom Product Tabs para WooCommerce: por YIKES
       Inc. – 1.7.9
   
       YITH Custom Thank You Page for Woocommerce: por YITH – 1.8.0
       YITH WooCommerce Product Add-ons & Extra Options: por YITH – 2.13.0
       YITH WooCommerce Wishlist: por YITH – 3.12.0
   
       ### Inactive Plugins (1) ###
   
       WP Headers And Footers: por WPBrigade – 2.0.0
   
       ### Must Use Plugins (1) ###
   
       Elementor Safe Mode: por Elementor.com – 1.0.0
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: EUR (€)
       Currency Position: right
       Thousand Separator: .
       Decimal Separator: ,
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
       woosg (woosg)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
       Enforce Approved Product Download Directories: –
   
       ### WC Pages ###
   
       Base de la tienda: #38 - /equipamiento-hosteleria/
       Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
       Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
       Mi cuenta: ❌ La página no contiene el shortcode [woocommerce_my_account].
       Términos y condiciones: ❌ Página sin definir
   
       ### Theme ###
   
       Name: Astra
       Version: 3.9.2
       Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
       Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
       te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
   
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Admin ###
   
       Enabled Features: activity-panels
       analytics
       coupons
       customer-effort-score-tracks
       experimental-products-task
       experimental-import-products-task
       experimental-fashion-sample-products
       experimental-product-tour
       shipping-smart-defaults
       shipping-setting-tour
       homescreen
       marketing
       mobile-app-banner
       navigation
       onboarding
       onboarding-tasks
       remote-inbox-notifications
       remote-free-extensions
       payment-gateway-suggestions
       shipping-label-banner
       subscriptions
       store-alerts
       transient-notices
       wc-pay-promotion
       wc-pay-welcome-page
       wc-pay-subscriptions-page
   
       Disabled Features: minified-js
       settings
   
       Daily Cron: ✔ Next scheduled: 2022-09-14 09:05:45 +00:00
       Options: ✔
       Notes: 101
       Onboarding: completed
   
       ### Action Scheduler ###
   
       Completo: 4.972
       Oldest: 2022-08-13 10:24:34 +0000
       Newest: 2022-09-13 09:34:57 +0000
   
       Fallida: 404
       Oldest: 2022-08-11 15:30:01 +0000
       Newest: 2022-09-11 06:24:46 +0000
   
       Pendiente: 4
       Oldest: 2022-09-13 09:44:32 +0000
       Newest: 2022-09-19 15:38:14 +0000
   
       ### Status report information ###
   
       Generated at: 2022-09-13 09:45:09 +00:00
       ```
   
 *  Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/)
 * (@mouli)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16007004)
 * [@dysmarketing](https://wordpress.org/support/users/dysmarketing/)
    Many thanks
   for the System Status Report which shows 42 active plugins and your Astra theme
   being active. What we are suggesting you do is test with:
 * * Only WooCommerce active
    * A default theme such as [Storefront](https://woocommerce.com/storefront/)
   or 2020
 * When the site is in that state please test for the issue and send us a fresh 
   System Status Report so we can have a look at the environment etc as this might
   help us understand the cause.
 *  Thread Starter [dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * (@dysmarketing)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16007702)
 * Sorry, but I already did it and it keeps giving error.
    I can not do it again
   since it is an online store that sells 24 hours. The other time when I changed
   the theme, even though I had a backup, we later had to modify a lot and it was
   two days that we lost a lot of money.
 *     ```
       In the state that I sent you, there is an error in the cart.
       As I told you, we removed all the plugins the other time and the theme and it was still slow.
       It goes like this since the woocommerce update.
       The rest of the website works perfectly.
       If you can give me a solution please, I can't upload products and it's bad for the business
       ```
   
 *  Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/)
 * (@mouli)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16010843)
 * [@dysmarketing](https://wordpress.org/support/users/dysmarketing/)
    We can’t 
   offer you a solution until we understand what is causing this issue on your site.
   The full conflict test that I described is a really good way to determine what
   is causing this issue so I encourage you to work through the process I described.
   I understand you may not want to do this if the site is live, in which case you
   can set up a replica of the site, and test there. Some hosting has that built
   in, or you can use the [WP Staging]([https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/))
   plugin.
 * I hope that helps you to figure it out.
    Feel free to get back to us if you have
   further questions.
 *  Thread Starter [dysmarketing](https://wordpress.org/support/users/dysmarketing/)
 * (@dysmarketing)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16016143)
 * Hello,
    I have created a test environment leaving only plugin woocommerce and
   changing to the Storefront theme, I paste state:
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): http://entornopruebas.hostelshopespana.com
       Site address (URL): http://entornopruebas.hostelshopespana.com
       WC Version: 6.8.2
       REST API Version: ✔ 6.8.2
       WC Blocks Version: ✔ 8.0.0
       Action Scheduler Version: ✔ 3.4.0
       Log Directory Writable: ✔
       WP Version: 6.0.2
       WP Multisite: –
       WP Memory Limit: 192 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: es_ES
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.30
       PHP Post Max Size: 20 MB
       PHP Time Limit: 3600
       PHP Max Input Vars: 1000
       cURL Version: 7.52.1
       OpenSSL/1.0.2u
   
       SUHOSIN Installed: –
       MySQL Version: 5.6.51-log
       Max Upload Size: 20 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.4.1
       WC Database Prefix: wp_
       Tamaño total de la base de datos: 168.87MB
       Tamaño de los datos de la base de datos: 128.80MB
       Tamaño del índice de la base de datos: 40.07MB
       wp_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_attribute_taxonomies: Datos: 0.09MB + Índice: 0.05MB + Motor InnoDB
       wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_order_items: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_order_itemmeta: Datos: 0.41MB + Índice: 0.36MB + Motor InnoDB
       wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_actions: Datos: 1.52MB + Índice: 1.44MB + Motor InnoDB
       wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_logs: Datos: 1.52MB + Índice: 0.78MB + Motor InnoDB
       wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_cartflows_ca_cart_abandonment: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB
       wp_cartflows_ca_email_history: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_cartflows_ca_email_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_cartflows_ca_email_templates_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_chaty_contact_form_leads: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_comments: Datos: 0.17MB + Índice: 0.09MB + Motor InnoDB
       wp_dgwt_wcas_stats: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
       wp_duplicator_packages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_e_submissions: Datos: 0.02MB + Índice: 0.27MB + Motor InnoDB
       wp_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
       wp_e_submissions_values: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_entries: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_entries_meta: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_hustle_modules: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_hustle_modules_meta: Datos: 0.09MB + Índice: 0.03MB + Motor InnoDB
       wp_hustle_tracking: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
       wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_options: Datos: 12.25MB + Índice: 0.23MB + Motor InnoDB
       wp_postmeta: Datos: 78.56MB + Índice: 22.06MB + Motor InnoDB
       wp_posts: Datos: 21.52MB + Índice: 3.84MB + Motor InnoDB
       wp_richreviews: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_smartgoogleadwords: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_termmeta: Datos: 0.47MB + Índice: 0.75MB + Motor InnoDB
       wp_terms: Datos: 0.31MB + Índice: 0.41MB + Motor InnoDB
       wp_term_relationships: Datos: 1.52MB + Índice: 1.52MB + Motor InnoDB
       wp_term_taxonomy: Datos: 0.28MB + Índice: 0.36MB + Motor InnoDB
       wp_trustindex_google_reviews: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_usermeta: Datos: 0.36MB + Índice: 0.28MB + Motor InnoDB
       wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_notes: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_note_actions: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_customer_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_product_lookup: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB
       wp_wc_order_stats: Datos: 0.05MB + Índice: 0.05MB + Motor InnoDB
       wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_product_attributes_lookup: Datos: 0.25MB + Índice: 0.27MB + Motor InnoDB
       wp_wc_product_meta_lookup: Datos: 1.52MB + Índice: 0.84MB + Motor InnoDB
       wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_addons: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_blocks: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_groups: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wapo_types: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wccl_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_yoast_indexable: Datos: 5.52MB + Índice: 4.39MB + Motor InnoDB
       wp_yoast_indexable_hierarchy: Datos: 0.25MB + Índice: 0.36MB + Motor InnoDB
       wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yoast_primary_term: Datos: 0.13MB + Índice: 0.14MB + Motor InnoDB
       wp_yoast_seo_links: Datos: 0.36MB + Índice: 0.28MB + Motor InnoDB
   
       ### Post Type Counts ###
   
       attachment: 2832
       cartflows_flow: 1
       cartflows_step: 2
       custom_css: 2
       elementor_library: 27
       elementor-hf: 4
       nav_menu_item: 193
       page: 79
       post: 8
       product: 1548
       product_variation: 3417
       revision: 4677
       shop_coupon: 32
       shop_order: 179
       shop_order_refund: 13
       sp_wcslider: 1
       sp_wps_shortcodes: 2
       wc_category_slider: 1
       wcps: 1
       wcps_layout: 1
       wp_global_styles: 1
       wpcf7_contact_form: 1
       wpforms: 1
       yith_wcan_preset: 2
       yith_wcps_type: 1
   
       ### Security ###
   
       Secure connection (HTTPS): ❌
       					Tu tienda no está usando HTTPS. Aprende más sobre HTTPS y los certificados SSL.
       Hide errors from visitors: ✔
   
       ### Active Plugins (1) ###
   
       WooCommerce: por Automattic – 6.8.2 (la actualización a la versión 6.9.2 está disponible)
   
       ### Inactive Plugins (48) ###
   
       Asesor de Cookies RGPD: por Carlos Doral Pérez – 0.32
       Astra Hooks: por Brainstorm Force – 1.0.2
       Call Now Button: por Jerry & Jasper – 1.2.0
       CartFlows: por CartFlows Inc – 1.10.4
       Chaty: por Premio – 2.9.3
       Code Snippets: por Code Snippets Pro – 3.2.0
       Contact Form 7: por Takayuki Miyoshi – 5.6.2
       Cost of Goods for WooCommerce: por WPFactory – 2.6.4
       Custom Product Tabs for WooCommerce: por YIKES
       Inc. – 1.7.9
   
       Duplicator: por Snap Creek – 1.5.0
       Easy WP SMTP: por wpecommerce
       alexanderfoxc – 1.4.7
   
       Elementor: por Elementor.com – 3.7.3
       Elementor Header & Footer Builder: por Brainstorm Force
       Nikhil Chavan – 1.6.13
   
       Elementor Pro: por Elementor.com – 3.5.0
       Facebook for WooCommerce: por Facebook – 2.6.21
       FiboSearch - AJAX Search for WooCommerce (Pro): por FiboSearch Team – 1.19.0
       Happy Elementor Addons: por weDevs – 3.7.0
       Hide Categories and Products for Woocommerce: por N.O.U.S. Open Useful and Simple – 1.2.3
       Hustle: por WPMU DEV – 7.5.0
       Jetpack: por Automattic – 11.2
       Max Mega Menu: por megamenu.com – 2.9.8
       Meta Tag Manager: por Marcus Sykes – 3.0.2
       Pluginception: por Otto – 1.3
       Product Feed PRO for WooCommerce: por AdTribes.io – 11.8.4
       Product Slider for WooCommerce: por ShapedPlugin – 2.6.0
       Proxy Cache Purge: por Mika Epstein – 5.0.3
       Really Simple SSL: por Really Simple Plugins – 5.3.3
       Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.5
       Schema - All In One Schema Rich Snippets: por Brainstorm Force – 1.6.5
       Show Single Variations Shop & Category for WooCommerce: por Gravity Master – 2.0
       Smart Google Analytics Code: por Oturia – 3.5
       Smart Image Resize PRO: por Nabil Lemsieh – 1.7.6.4
       Starter Templates: por Brainstorm Force – 3.1.15
       Tidio Chat: por Tidio Ltd. – 5.0.0
       WC - APG NIF/CIF/NIE Field: por Art Project Group – 1.7.3
       Widgets for Google Reviews: por Trustindex.io <support@trustindex.io> – 9.4.1
       WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.18
       WooCommerce Extended Coupon Features FREE: por Soft79 – 3.2.9
       WooCommerce Google Analytics Integration: por WooCommerce – 1.5.13
       WooCommerce PDF Invoices & Packing Slips: por WP Overnight – 3.0.0
       WooCommerce Redsys Gateway Light: por José Conti – 3.0.6
       WooCommerce Shipping & Tax: por WooCommerce – 1.26.3
       WPC Grouped Product for WooCommerce: por WPClever – 3.1.8
       YITH Custom Thank You Page for WooCommerce: por YITH – 1.8.0
       YITH WooCommerce Ajax Product Filter: por YITH – 4.13.0
       YITH WooCommerce Product Add-ons & Extra Options: por YITH – 2.13.0
       YITH WooCommerce Wishlist: por YITH – 3.12.0
       Yoast SEO: por Team Yoast – 19.6
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: EUR (€)
       Currency Position: right
       Thousand Separator: .
       Decimal Separator: ,
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
       woosg (woosg)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
       Enforce Approved Product Download Directories: –
   
       ### WC Pages ###
   
       Base de la tienda: #38 - /equipamiento-hosteleria/
       Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
       Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
       Mi cuenta: ❌ La página no contiene el shortcode [woocommerce_my_account].
       Términos y condiciones: ❌ Página sin definir
   
       ### Theme ###
   
       Name: Storefront
       Version: 4.1.3
       Author URL: https://woocommerce.com/
       Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
       te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
   
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Admin ###
   
       Enabled Features: activity-panels
       analytics
       coupons
       customer-effort-score-tracks
       experimental-products-task
       experimental-import-products-task
       experimental-fashion-sample-products
       experimental-product-tour
       shipping-smart-defaults
       shipping-setting-tour
       homescreen
       marketing
       mobile-app-banner
       navigation
       onboarding
       onboarding-tasks
       remote-inbox-notifications
       remote-free-extensions
       payment-gateway-suggestions
       shipping-label-banner
       subscriptions
       store-alerts
       transient-notices
       wc-pay-promotion
       wc-pay-welcome-page
       wc-pay-subscriptions-page
   
       Disabled Features: minified-js
       settings
   
       Daily Cron: ✔ Next scheduled: 2022-09-17 09:05:45 +00:00
       Options: ✔
       Notes: 101
       Onboarding: completed
   
       ### Action Scheduler ###
   
       Completo: 3.262
       Oldest: 2022-08-06 22:24:56 +0000
       Newest: 2022-09-16 09:49:45 +0000
   
       Fallida: 333
       Oldest: 2022-08-11 15:30:01 +0000
       Newest: 2022-08-25 09:26:54 +0000
   
       Pendiente: 3
       Oldest: 2022-09-17 09:30:35 +0000
       Newest: 2022-09-23 09:35:43 +0000
   
       ### Status report information ###
   
       Generated at: 2022-09-16 09:53:56 +00:00
       ```
   
 *  [Saif](https://wordpress.org/support/users/babylon1999/)
 * (@babylon1999)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16019243)
 * Hi there,
 * >  I have created a test environment leaving only plugin woocommerce and changing
   > to the Storefront theme, I paste state:
 * I noticed both `WC Version: 6.8.2` and `WC Database Version: 6.9.2` are outdated,
   please update to the latest version of WooCommerce.
 * Here’s a guide that can help you update the database: [https://woocommerce.com/document/how-to-update-woocommerce/](https://woocommerce.com/document/how-to-update-woocommerce/)
 * This could be a server load problem as I checked your site’s performance metrics
   and everything is below normal, probably due to the number of active plugins:
   [https://gtmetrix.com/reports/hostelshopespana.com/ecMKm3qQ/](https://gtmetrix.com/reports/hostelshopespana.com/ecMKm3qQ/)
 * Also, are you still seeing the problem in the staging environment? What is the
   exact behaviour you’re encountering?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘admin-ajax.php’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [ajax](https://wordpress.org/support/topic-tag/ajax/)
 * [php](https://wordpress.org/support/topic-tag/php/)

 * 9 replies
 * 3 participants
 * Last reply from: [Saif](https://wordpress.org/support/users/babylon1999/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-16/#post-16019243)
 * Status: resolved