Title: Admin backend unusable
Last modified: August 30, 2024

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# Admin backend unusable

 *  [capste](https://wordpress.org/support/users/capste/)
 * (@capste)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/admin-backend-unusable/)
 * We are experience a strange bheaviour. On our wordpress we got an automatic update
   on 22nd of July.
   Frontend works perfectly but backend doesn’t start as usual 
   but is showing a strange page like to insert news and read feed and we are unable
   to manage anymore the installation. Any suggestions? Somone suffered same experience?
 * Thanks
 * Stefano
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-backend-unusable%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/admin-backend-unusable/#post-17986137)
 * Try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 * If the above steps do not help resolve the issue, then try Manually upgrading.
   When all else fails, download a fresh copy of the WordPress (top right on this
   page) to your computer, and use that to copy up. Access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), and delete then replace the
   wp-admin and wp-includes folders on your server (NOTE: do not delete the **wp-
   content** directory or your **wp-config.php** file). **Read the [Manual Update directions first](https://wordpress.org/documentation/article/updating-wordpress/#manual-update/)**.
 * **BACKUP: If you haven’t already done, always backup everything (including your
   database) before doing any actions, just in case something really goes wrong.
   You can never have enough backups! See [https://wordpress.org/support/article/wordpress-backups/](https://wordpress.org/support/article/wordpress-backups/)**

Viewing 1 replies (of 1 total)

The topic ‘Admin backend unusable’ is closed to new replies.

## Tags

 * [Backend](https://wordpress.org/support/topic-tag/backend/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/admin-backend-unusable/#post-17986137)
 * Status: not resolved

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