Title: Admin blocked from plugins Last modified: August 21, 2018 --- # Admin blocked from plugins * Resolved [JustBruno](https://wordpress.org/support/users/justbruno/) * (@justbruno) * [7 years, 9 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/) * Hi, I love your plugin, thank you. * I installed your plugin a few days ago and just went to update my plugins and got this message: * [site] is currently unable to handle this request. HTTP ERROR 500 * The resulting url is: * /plugins.php?ip-geo-block-auth-nonce=xxxxxx * I’m sure it’s a misconfiguration that I’ve made in the settings. I looked and I had the plugins settings at the default “Disable” and then I changed it to “ Block by Country” but that did not seem to change anything. I even tried logging in with another browser (with no site cookies) after I made that change, just in case there was a cache or cookie situation, but I got the same message when trying to access the plugins. * Can you help me out? Thanks! Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [tokkonopapa](https://wordpress.org/support/users/tokkonopapa/) * (@tokkonopapa) * [7 years, 9 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10611162) * Hi [@justbruno](https://wordpress.org/support/users/justbruno/), * Thank you for choosing this plugin. * > [site] is currently unable to handle this request. > HTTP ERROR 500 * The error 500 indicates the server error. * > I’m sure it’s a misconfiguration that I’ve made in the settings. * I don’t think so. The most possible cause may be related to the memory consumption. * So would you try to deactivate all the plugin you have and activate one by one while verifying this issue happens or not? * I think this plugin would not need the memory so much, but in my experience, some plugins such as bbPress, Wordfence need the following definition in wp-config. php to increase the memory size: * ``` define('WP_MEMORY_LIMIT', '1024M'); define('WP_MAX_MEMORY_LIMIT', '1024M'); ``` * I’d appreciate your kind cooperation. Thanks. * Thread Starter [JustBruno](https://wordpress.org/support/users/justbruno/) * (@justbruno) * [7 years, 9 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10611466) * That did not work. Since I cannot access plugins to disable the plugin I guess I should just remove the plugin folder via FTP. Unless you have a different method. * Plugin Author [tokkonopapa](https://wordpress.org/support/users/tokkonopapa/) * (@tokkonopapa) * [7 years, 9 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10612164) * > I guess I should just remove the plugin folder via FTP. * Just renaming like `ip-geo-block` to `ip-geo-block-` should be OK. But if you configure “[Validation timing](https://www.ipgeoblock.com/codex/validation-timing.html)” as “mu-plugins”, please remove `/wp-content/mu-plugins/ip-geo-block-mu.php`. * And I hope you also try to increase the memory limit. * Thanks. * Plugin Author [tokkonopapa](https://wordpress.org/support/users/tokkonopapa/) * (@tokkonopapa) * [7 years, 9 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10614753) * Hi [@justbruno](https://wordpress.org/support/users/justbruno/), * How is your situation? * > I installed your plugin a few days ago and just went to update my plugins > and got this message:… * I recognized the above means that IPGB worked at first installation, but the issue happened after updating some plugins. * That’s why I think this issue may be caused by the memory issue. * You can find the similar issue in “[Fatal error: Allowed memory size of [x] bytes exhausted](https://wordpress.org/support/topic/fatal-error-allowed-memory-size-of-x-bytes-exhausted-3/)“. * The message “Fatal error: Allowed memory size…” was in server’s error log while the browser showed “HTTP 500 Error…” which you reported. * So your server’s error log will greatly help to solve the issue. Please check it. * Thanks. * Plugin Author [tokkonopapa](https://wordpress.org/support/users/tokkonopapa/) * (@tokkonopapa) * [7 years, 8 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10763934) * Hi [@justbruno](https://wordpress.org/support/users/justbruno/) and all, * I’m sorry but I mistook the cause of this issue. I believe “500 Internal server error” was caused by the same reason as “[Collision with other Plugin](https://wordpress.org/support/topic/collision-with-other-plugin/#post-10763910)” and it had been fixed in 3.0.14 and up. * I hope you another try. * I’d appreciate you to report this issue. Thanks. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Admin blocked from plugins’ is closed to new replies. * ![](https://ps.w.org/ip-geo-block/assets/icon-128x128.png?rev=1148568) * [IP Geo Block](https://wordpress.org/plugins/ip-geo-block/) * [Frequently Asked Questions](https://wordpress.org/plugins/ip-geo-block/#faq) * [Support Threads](https://wordpress.org/support/plugin/ip-geo-block/) * [Active Topics](https://wordpress.org/support/plugin/ip-geo-block/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ip-geo-block/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ip-geo-block/reviews/) * 5 replies * 2 participants * Last reply from: [tokkonopapa](https://wordpress.org/support/users/tokkonopapa/) * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/admin-blocked-from-plugins/#post-10763934) * Status: resolved