Title: Admin cannot login…
Last modified: August 24, 2016

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# Admin cannot login…

 *  Resolved [Cr00zng](https://wordpress.org/support/users/cr00zng/)
 * (@cr00zng)
 * [11 years ago](https://wordpress.org/support/topic/admin-cannot-login-1/)
 * This one puzzles me…
 * I have WordPress 4.2.2 with child-theme based on twenty-eleven theme. It’s been
   running just fine until couple of weeks ego. It still runs just fine, except 
   the admin account cannot login to the site. Yes, I do know the password, thanks
   to Password Safe; the password did work until couple of weeks ego. After entering
   the admin credentials it displays the login screen again without any error message.
 * Using the “Lost your password?” link works and after requesting a new password,
   it shows the usual “Check your email…” message. The problem is that the email
   never comes. Other non-admin users have no issues with logging in to the site,
   they can reset the password and do receive the email.
 * I had one of the users login to the blog site using my internet connection IP
   and as luck would have it, she didn’t remember her password. She had reset the
   password, received the email, and logged in to the blog with no issues.
 * Following the guidance at [this website](http://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-to-the-wordpress-database-via-mysql/),
   I’ve successfully created a new admin account utilizing phpMyAdmin for the database.
   Except this admin account cannot login either, nor do I receive the email for
   password reset. And yes, I did use a different email account for the new admin.
 * The user accounts shown by phpMyAdmin are accounted for; I actually know all 
   of the account owners. This is a blog for not for profit organization with limited
   user account needs.
 * Reinstall WordPress and restore DB backup is an option, but I’d like to avoid
   it, if possible. Any suggestion how to restore admin login would be appreciated.
   
   TIA…

Viewing 1 replies (of 1 total)

 *  Thread Starter [Cr00zng](https://wordpress.org/support/users/cr00zng/)
 * (@cr00zng)
 * [11 years ago](https://wordpress.org/support/topic/admin-cannot-login-1/#post-6168287)
 * Finally! I received the emails, but the problem continues…
 * Following the link for resetting the password:
 * <[http://blogs.domain.name/wp-login.php?action=rp&key=BvddOdp4gq2fEikAsfkI&login=username&gt](http://blogs.domain.name/wp-login.php?action=rp&key=BvddOdp4gq2fEikAsfkI&login=username&gt);
 * Results in the page to reset the password and the link shows this:
 * [http://blogs.domain.name/wp-login.php?action=lostpassword&error=invalidkey](http://blogs.domain.name/wp-login.php?action=lostpassword&error=invalidkey)
 * That’s a redirect somewhere along the line; not in the email, or by the blog 
   site. Switched from Internet Explorer 11.0.19 to Firefox 38.0.1 and boom, the
   admin account can be reset and logged in to the blog site.
 * The strange thing is that Internet Explorer does not have any issues with logging
   in the admin account, or reset the password, for the other three blog sites that
   I manage.
 * Whatever the reason, I marked this as resolved…

Viewing 1 replies (of 1 total)

The topic ‘Admin cannot login…’ is closed to new replies.

## Tags

 * [" admin" "locked out"](https://wordpress.org/support/topic-tag/admin-locked-out/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [Cr00zng](https://wordpress.org/support/users/cr00zng/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/admin-cannot-login-1/#post-6168287)
 * Status: resolved

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