Title: Admin Lock Out
Last modified: August 20, 2016

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# Admin Lock Out

 *  [foodmyfriend](https://wordpress.org/support/users/foodmyfriend/)
 * (@foodmyfriend)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/)
 * Hi guys,
 * For the past 4 days, I have been locked out of my website. I go to log in and
   it tells me – ERROR: The password you entered for the username _[ redacted ]_
   is incorrect. Lost your password?
 * I change the password – still no good.
    I change the password with my host – 
   still no good.
 * It is driving me insane and no one seems to know what is wrong with it. Is it
   possible that I am locked out via wordpress?
 * Thats for your help in advance.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [fonglh](https://wordpress.org/support/users/fonglh/)
 * (@fonglh)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913093)
 * Try any of the methods here.
    [http://codex.wordpress.org/Resetting_Your_Password](http://codex.wordpress.org/Resetting_Your_Password)
 *  Thread Starter [foodmyfriend](https://wordpress.org/support/users/foodmyfriend/)
 * (@foodmyfriend)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913094)
 * I have tried all of them. None of them work. This is why I think I’m locked out
   via wordpress.
 *  [Pioneer Web Design](https://wordpress.org/support/users/swansonphotos/)
 * (@swansonphotos)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913102)
 * WordPress does not ‘lock you out’…you may have been hacked, are no longer an 
   admin, or had password changed etc…Please check you site at [Sucuri](http://sitecheck.sucuri.net/scanner/)
   and report back.
 *  [jnhghy](https://wordpress.org/support/users/jnhghy/)
 * (@jnhghy)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913106)
 * Hi,
 * > I have tried all of them. None of them work. This is why I think I’m locked
   > out via wordpress.
 * what do you mean you tried all of them and they don’t work?
    you reset your password
   throw phpmyadmin and it didn’t worked? are you sure you’ve actually did this 
   step?if so, did you found any changes to your username in the database? checking
   your site if it was hacked is a good step but the database step would work almost
   every time… Or at least give you info about what is going on (if you don’t have
   your username in there or if the e-mail address is missing from the database 
   but you haven’t reported any of this … you just say that the step didn’t work…)
 *  [fonglh](https://wordpress.org/support/users/fonglh/)
 * (@fonglh)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913107)
 * WordPress.org has no knowledge of your site’s credentials. Those are stored on
   your site’s database hosted by your webhost. Thus there is no such thing as being
   locked out “from the inside”.
 * Unless you’re talking about a WordPress.COM site, but it doesn’t sound like you
   are.
 *  Moderator [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913108)
 * Have you previously installed any plugins to limit logins in any way?
 * When you attempt to login using what you believe to be a correct username & password,
   what is the error message you receive?
 * Can you log into your hosting control panel?
    Can you access your site files 
   by FTP?
 * When you do the password reset by clicking the ‘lost your password’ link and 
   putting in your username, what happens? Do you receive the confirmation email?
   Does the change process appear to work?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Admin Lock Out’ is closed to new replies.

## Tags

 * [admin lock out](https://wordpress.org/support/topic-tag/admin-lock-out/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 5 participants
 * Last reply from: [cubecolour](https://wordpress.org/support/users/numeeja/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/admin-lock-out/#post-2913108)
 * Status: not resolved

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