Title: admin login problem & no password email functioning
Last modified: July 19, 2022

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# admin login problem & no password email functioning

 *  [ahalimo](https://wordpress.org/support/users/ahalimo/)
 * (@ahalimo)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/admin-login-problem-no-password-email-functioning/)
 * This site and login were working fine since several years. Suddenly, the admin
   login does not accept my credential. When I use the (Lost your password?) and
   enter my account email, I got the following error (Error: The email could not
   be sent. Your site may not be correctly configured to send emails. Get support
   for resetting your password.)
 * I self host this site on AWS Lightsail. So, I connect to my instance using the
   browser-based SSH client, and got the (user) bitnami_application_password, and
   try to use it in logging with it, it does not go.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-login-problem-no-password-email-functioning%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 10 months ago](https://wordpress.org/support/topic/admin-login-problem-no-password-email-functioning/#post-15839902)
 * This article lists several completely different ways to reset your password. 
   Any one of them will work and do the job. Find the one that’s right for you and
   use that: [https://wordpress.org/support/article/resetting-your-password/](https://wordpress.org/support/article/resetting-your-password/)
 *  Thread Starter [ahalimo](https://wordpress.org/support/users/ahalimo/)
 * (@ahalimo)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/admin-login-problem-no-password-email-functioning/#post-15846681)
 * Thanks Steven for your support.
    But, 1- I can not access the the Administration
   Screen to change the Password, and this is original the problem 2- The Automatic
   Emailer doe not work nor send email when I use (Lost your password) link 3- I
   do not have technical skills to use the other ways starting from the MySQL Command
   Line, phpMyAdmin, FTP, WP CLI, and ending with Password Reset Script.
 * If you could help me technically to resolve this problem, I will be very much
   grateful.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 10 months ago](https://wordpress.org/support/topic/admin-login-problem-no-password-email-functioning/#post-15846690)
 * If you do not have the technical skills to follow the document, I suggest you
   find a developer to help you. We recommend [https://jobs.wordpress.net](https://jobs.wordpress.net).

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [admin login](https://wordpress.org/support/topic-tag/admin-login/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/admin-login-problem-no-password-email-functioning/#post-15846690)
 * Status: not resolved

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