Title: Admin Media Problems Last modified: December 20, 2023 --- # Admin Media Problems * Resolved [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/) * Hello from Germany! * I’d like to use your tool permissions, but having some problems. * Unfortunately, I notice an effect of the plugin, which otherwise works well, on me as ADMIN: * If the plugin is OFF, then as ADMIN I can search for the word “fire” in my images when creating an article, for example. But if the plugin is ON, then unfortunately I have problems here. For some search terms (I couldn’t figure out exactly in which cases) no images are displayed – the search hangs. If I switch the plugin off again, it works again without any problems. So it’s somehow related to that. * Can you identify what this could be? * Best Regards * Thomas Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17290793) * Hi [@2fly4](https://wordpress.org/support/users/2fly4/) * Thanks for using our plugin. * Do you mind sharing some screenshot where you did the search while creating an article? * Thanks, * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17290904) * OK, this is even the same: * first WITHOUT plugin aktiv [https://ibb.co/2Wk2LVb](https://ibb.co/2Wk2LVb)the same WITH plugin ACTIVE: * [https://ibb.co/sbH44LV](https://ibb.co/sbH44LV) * even after waiting minutes – no pictures found… * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291141) * [@2fly4](https://wordpress.org/support/users/2fly4/) Just to confirm, this is the on editing post screen right? * ![](https://i0.wp.com/i.imgur.com/yheyTJs.png?ssl=1) * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291149) * yes! NEW POST * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291748) * [@2fly4](https://wordpress.org/support/users/2fly4/) I’m not able to replicate this. I can still search the image even with PublishPress Permissions activated * Do you have any specific configuration on our plugin? * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291853) * No, i don’t think so. But i have a very big database: >50.000 posts and >100.000 pictures * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291857) * with some searches it works – with other not! Maybe it’s because of the number of images that can be found!? * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291895) * What seems very interesting in this context is that the search word “fire” works when I e.g. B. Select “August 2023”. Then all the pictures can be found – the only problem is that you have to know when the picture you are looking for was taken. * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17291923) * See here: [https://youtu.be/pHtR_jp00Eg](https://youtu.be/pHtR_jp00Eg) * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17293190) * [@2fly4](https://wordpress.org/support/users/2fly4/) I believe it’s indeed related to the large database you have. * From your video, it’s still searching for the images, as the loading icon is still present. * The images show up when you select the months because selecting a specific month limits WordPress to search only for images within that month, resulting in faster retrieval. * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17293339) * Yes, that seems to be the case. However, if I search for “fire” WITHOUT your plugin being active, the result comes within a second! * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17293766) * [@2fly4](https://wordpress.org/support/users/2fly4/) Honestly, this behavior is not typical for our plugin. Our plugin should not affect those search queries. * The situation appears to be more complex and may require further troubleshooting. * Unfortunately, asking for login details is against the guidelines of this forum( [WordPress.org](http://wordpress.org/)[ Forum Guidelines](https://wordpress.org/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability)). * Our Pro users have the advantage of accessing our private helpdesk, allowing for direct troubleshooting on their sites. * Considering the complexity of the issue, we recommend upgrading to the Pro version so we can address and troubleshoot it directly on your site. * Thread Starter [2fly4](https://wordpress.org/support/users/2fly4/) * (@2fly4) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17293806) * Many thanks! * Plugin Support [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * (@rizaardiyanto) * [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17294044) * You are most welcome! Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Admin Media Problems’ is closed to new replies. * ![](https://ps.w.org/press-permit-core/assets/icon-256x256.png?rev=3409953) * [PublishPress Permissions: Control User Access for Posts, Pages, Categories, Tags](https://wordpress.org/plugins/press-permit-core/) * [Frequently Asked Questions](https://wordpress.org/plugins/press-permit-core/#faq) * [Support Threads](https://wordpress.org/support/plugin/press-permit-core/) * [Active Topics](https://wordpress.org/support/plugin/press-permit-core/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/press-permit-core/unresolved/) * [Reviews](https://wordpress.org/support/plugin/press-permit-core/reviews/) * 14 replies * 2 participants * Last reply from: [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/) * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/admin-media-problems/#post-17294044) * Status: resolved