Title: Admin panel – display bug
Last modified: August 31, 2016

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# Admin panel – display bug

 *  Resolved [clementben](https://wordpress.org/support/users/clementben/)
 * (@clementben)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/admin-panel-display-bug/)
 * Hello,
 * I just installed the plugin but in admin panel > conversation windows, the field
   to answer to the user doesn’t appear. I checked the video, it should be on the
   bottom of the page, but it is not the case…
 * So if you have any piece of advice I would be pleased because I can not use the
   plugin!
 * Best regards
 * Clément
 * [https://wordpress.org/plugins/yith-live-chat/](https://wordpress.org/plugins/yith-live-chat/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/admin-panel-display-bug/#post-7063793)
 * Hi,
    the reply box appears only if you are in an active conversation.
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/admin-panel-display-bug/#post-7063801)
 * Hi,
    another user has a similar issue. Try to edit the file “wp-content/plugins/
   yith-live-chat/assets/css/ylc-console.css” and change the CSS rule:
 *     ```
       .update-nag,
       #wpfooter,
       #screen-meta-links,
       #message,
       .error{
           display: none !important;
       }
       ```
   
 * with this
 *     ```
       .update-nag,
       #wpfooter,
       #screen-meta-links,
       #message,
       .error,
       .notice{
           display: none !important;
       }
       ```
   
 * Let me know if this works
 *  [rcasolino](https://wordpress.org/support/users/rcasolino/)
 * (@rcasolino)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/admin-panel-display-bug/#post-7063868)
 * Not working yet

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Admin panel – display bug’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [rcasolino](https://wordpress.org/support/users/rcasolino/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/admin-panel-display-bug/#post-7063868)
 * Status: resolved