Title: Admin screen not working wordpress compatibility bug
Last modified: January 6, 2025

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# Admin screen not working wordpress compatibility bug

 *  [thomasjarvisdesign](https://wordpress.org/support/users/thomasjarvisdesign/)
 * (@thomasjarvisdesign)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/admin-screen-not-working-wordpress-compatibility-bug/)
 * Hi we are getting the following error in our chat plugin. The admin screen from
   the wordpress dashboard wont load at all.
 * Note I have replaced the domain name with DOMAINNAME to protect the site.
 * `AH01071: Got error 'PHP message: PHP Warning: Undefined property: Jivosite::
   $widget_id in /var/www/vhosts/DOMANNAME.co.uk/httpdocs/wp-content/plugins/jivochat/
   class-jivosite.php on line 256PHP message: PHP Fatal error: Uncaught Error: Cannot
   use object of type WP_Error as array in /var/www/vhosts/DOMANNAME.co.uk/httpdocs/
   wp-content/plugins/jivochat/class-jivosite.php:373\nStack trace:\n#0 /var/www/
   vhosts/DOMANNAME.co.uk/httpdocs/wp-content/plugins/jivochat/class-jivosite.php(
   352): Jivosite->fetch_supported_languages()\n#1 /var/www/vhosts/DOMANNAME.co.
   uk/httpdocs/wp-content/plugins/jivochat/class-jivosite.php(257): Jivosite->get_language_list()\
   n#2 /var/www/vhosts/DOMANNAME.co.uk/httpdocs/wp-content/plugins/jivochat/class-
   jivosite.php(101): Jivosite->render()\n#3 /var/www/vhosts/DOMANNAME.co.uk/httpdocs/
   wp-includes/class-wp-hook.php(324): jivosite_preferences()\n#4 /var/www/vhosts/
   DOMANNAME.co.uk/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\
   n#5 /var/www/vhosts/DOMANNAME.co.uk/httpdocs/wp-includes/plugin.php(517): WP_Hook-
   >do_action()\n#6 /var/www/vhosts/DOMANNAME.co.uk/httpdocs/wp-admin/admin.php(
   259): do_action()\n#7 {main}\n thrown in /var/www/vhosts/hireka…', referer: https://
   www.DOMANNAME.co.uk/wp-admin/`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-screen-not-working-wordpress-compatibility-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [thomasjarvisdesign](https://wordpress.org/support/users/thomasjarvisdesign/)
 * (@thomasjarvisdesign)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/admin-screen-not-working-wordpress-compatibility-bug/#post-18227836)
 * Same issue raised over 2 years ago without a response from support [https://wordpress.org/support/topic/wordpress-error-96/](https://wordpress.org/support/topic/wordpress-error-96/)

Viewing 1 replies (of 1 total)

The topic ‘Admin screen not working wordpress compatibility bug’ is closed to new
replies.

 * ![](https://ps.w.org/jivochat/assets/icon-256x256.png?rev=2330824)
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## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)

 * 1 reply
 * 1 participant
 * Last reply from: [thomasjarvisdesign](https://wordpress.org/support/users/thomasjarvisdesign/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/admin-screen-not-working-wordpress-compatibility-bug/#post-18227836)
 * Status: not resolved