Admin user unable to login

  • Resolved tiwebmaster

    (@tiwebmaster)


    2 years ago

    I have integrated the login button in Registration Magic into the header of my website. When I try to login as “admin” I get an error that says my password is incorrect with a link to “Forgot my password”.

    When I go to the “/wp-admin” page, using the SAME PASSWORD, I get logged into the site. Is there a setting I need to make to allow the admin user the ability to login that way? And, why does it show the logout text when I view the page after logging into the back end?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    2 years ago

    Hi @tiwebmaster,

    Could you please try login from the RegistrationMagic login form shortcode ([RM_Login]) and let us know if login is working fine with that or not. This will help us in troubleshooting the issue.

    Thread Starter tiwebmaster

    (@tiwebmaster)

    2 years ago

    At your request, I tried to login at the Registration Magic short code (RM_Login) and the same thing happened. I am still able to login to the website via the /wp-admin page.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    2 years ago

    Hi @tiwebmaster,

    We will release a patch for this issue in the upcoming version update. Please update to v5.3.3.5 as soon as it is live and then recheck the login.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    2 years ago

    Hi @tiwebmaster,

    v5.3.3.5 is now live. Please update and recheck.

    Thread Starter tiwebmaster

    (@tiwebmaster)

    2 years ago

    That fixed it. Thank you

    Eric
    Temple Israel of Deland Webmaster

Viewing 5 replies - 1 through 5 (of 5 total)

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