Advise “javascript disabled” for some mobile visitors

  • Resolved jordiplanhimalaya

    (@jordiplanhimalaya)


    4 years, 1 month ago

    Hi. My Neve website works perfect and it has SSL, but in some cases, people who try to open it through android or IOS get a message as “Sorry, you have your javascript disabled! To see this page as it is meant to appear, please enable your Javascript”
    Funny thing is, if I send them the link, they open the website with no problem.
    It seems it can be an “instruction” given by the website… maybe.
    Does anyone know if there is a solution to that?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • luciamarinescu

    (@luciamarinescu)

    4 years, 1 month ago

    Hi @jordiplanhimalaya,

    Thanks for choosing Neve!

    I checked your site and for me it is loading as expected. This is not related to Neve, but to the browser used when accessing the site. Unfortunately we can’t do anything about that as it is something related to the browser.

    Have a nice day!

    Thread Starter jordiplanhimalaya

    (@jordiplanhimalaya)

    4 years, 1 month ago

    Hi
    Thanks for your reply.
    Yes, it seems this is the problem, many users have the javascript disabled in their smartphones 🤷‍♂️. Thanks again and thanks for Neve.
    Jordi

    luciamarinescu

    (@luciamarinescu)

    4 years, 1 month ago

    Hello @jordiplanhimalaya!

    I’m glad I could help! It would be great if you could mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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