Title: After plugin install wordpress crashes Last modified: December 28, 2020 --- # After plugin install wordpress crashes * Resolved [abdullah8006](https://wordpress.org/support/users/abdullah8006/) * (@abdullah8006) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/) * As soon as i activate the plugin the whole wordpress crashes and I am not able to even open the dashboard. Only after I manually rename the plugin name in the directory, I am able to get to the dashboard - This topic was modified 5 years, 5 months ago by [abdullah8006](https://wordpress.org/support/users/abdullah8006/). Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13840746) * What version of WordPress are you running? Also, what plugins are active? * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13840963) * I forgot to ask what version of PHP are you running? That is more likely the culprit. * Thread Starter [abdullah8006](https://wordpress.org/support/users/abdullah8006/) * (@abdullah8006) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13842296) * Hi Daniel, I am using wordpress v5.6. * Thread Starter [abdullah8006](https://wordpress.org/support/users/abdullah8006/) * (@abdullah8006) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13842300) * Also I am running PHP version: 7.4.3 * Thread Starter [abdullah8006](https://wordpress.org/support/users/abdullah8006/) * (@abdullah8006) * [5 years, 5 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13842308) * The only plugin I am using along with **hey notify** is **Paid Memberships pro**. * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 4 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13864468) * I’m sorry that it took so long to reply. I was out on vacation. Taking a look at this now… * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 4 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-13864569) * I have attempted to set up a similar environment to yours running **PHP v7.4. x** and only having **Paid Memberships Pro** and **Hey Notify** installed, but am unable to duplicate your issue. * The next thing I would suggest trying is turning on WP_DEBUG to see if it will log the error. You can install and activate the following plugin to easily turn it on. Deactivating the plugin will turn it back off. [https://wordpress.org/plugins/wp-debugging/](https://wordpress.org/plugins/wp-debugging/) * [derhirrrsch](https://wordpress.org/support/users/derhirrrsch/) * (@derhirrrsch) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14024570) * [@abdullah8006](https://wordpress.org/support/users/abdullah8006/) i get the same error – with the same plugins. did you get a solution? * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14025448) * I am so sorry for the issue you’re having. * So far, I have been unable to duplicate this issue with those plugins. Where are you hosting your site? * [derhirrrsch](https://wordpress.org/support/users/derhirrrsch/) * (@derhirrrsch) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14025923) * at the moment i’m testing the page on my own raspberry. tonight i will do the debugmode and keep you posted. * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14026532) * I have tested the following environments without any errors. - PHP Version: 5.6.39, Web Server: nginx - PHP Version: 5.6.39, Web Server: Apache - PHP Version: 7.2, Web Server: nginx - PHP Version: 7.3.5, Web Server: nginx - PHP Version: 7.3.5, Web Server: Apache - PHP Version: 7.4, Web Server: nginx - PHP Version: 7.4.1, Web Server: nginx - PHP Version: 7.4.1, Web Server: Apache - PHP Version: 8.0.0, Web Server: nginx - PHP Version: 8.0.0, Web Server: Apache * - This reply was modified 5 years, 3 months ago by [Daniel Milner](https://wordpress.org/support/users/danielmilner/). * [derhirrrsch](https://wordpress.org/support/users/derhirrrsch/) * (@derhirrrsch) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14026618) * i’m running php7.4.15 on apache – it is working without paid membership and with a brand new paid membership – so it seems to be something with the paid membership settings. i’ll start try and error. * Plugin Author [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * (@danielmilner) * [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14027073) * [@derhirrrsch](https://wordpress.org/support/users/derhirrrsch/) Thank you for the update. Please keep me posted with what you find. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘After plugin install wordpress crashes’ is closed to new replies. * ![](https://ps.w.org/hey-notify/assets/icon.svg?rev=3115094) * [Hey Notify](https://wordpress.org/plugins/hey-notify/) * [Support Threads](https://wordpress.org/support/plugin/hey-notify/) * [Active Topics](https://wordpress.org/support/plugin/hey-notify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/hey-notify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/hey-notify/reviews/) * 13 replies * 3 participants * Last reply from: [Daniel Milner](https://wordpress.org/support/users/danielmilner/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/after-plugin-install-wordpress-crashed/#post-14027073) * Status: resolved