After update WordPress to 5.3.2 plugin problems

  • Emil

    (@vitamdigital)


    6 years, 3 months ago

    After when I update WordPress to last version 5.3.2 some plugins like “Slider Revolution” or “Polylang” works with an error. Also, when I finally “Update” page or portfolio or want to see “Preview changes” on the page or portfolio I see warning messages on the screen. Please see it here. Warnings ONE and TWO.

    I support our Hosting company, they detected that there is a problem with a “Polylang” plugin error but when I contact Polylang support here in WordPress one of the Users gives an answer about the problem of WordPress, not Polylang plugin and here you can read this answer.

    Does anybody know how to resolve it?
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    6 years, 3 months ago

    I believe they’re referring to debug mode.

    It should only be switched on if you are developing something, so if you are not, its should be switched back to false

    For more info, see https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    Thread Starter Emil

    (@vitamdigital)

    6 years, 3 months ago

    @macmanx Thank you for your answer!

    I checked out the debug mode warning on the WordPress config file of the website. As you said should be switched back to false, I check it and it’s already showing false

    Please see screenshot HERE

    This WARNING pops up every time when I enter to the website.

    Thank you!

    Moderator James Huff

    (@macmanx)

    6 years, 3 months ago

    Ok, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Emil

    (@vitamdigital)

    6 years, 3 months ago

    @macmanx

    The problem is on the Polylang plugin. When I deactivate it, warnings are not shown at any time. The Polylang plugin is one of the required plugins on the website. It switches the website language to English or to Azeri. Now if I found a problem, how can I fix these warnings’ messages?

    The plugin is Free, not purchased. The developer asks me to purchase before I can make a support request to the @polylang support team.

    Thank you.

    Moderator James Huff

    (@macmanx)

    6 years, 3 months ago

    Ok, I recommend returning to https://ww.wp.xz.cn/support/plugin/polylang/#new-topic-0 about this.

    The problem very clearly is Polylang, and the person who replied to you at https://ww.wp.xz.cn/support/topic/error-code-after-updating-portfolio-or-any-other-page/ is not a representative of Polylang and was incorrect.

    Regardless of these being Warnings and not Errors, Polylang is still bricking your site, so this is an issue somewhere in Polylang that will need to be addressed by them.

    Thread Starter Emil

    (@vitamdigital)

    6 years, 3 months ago

    @macmanx

    Thank you very much for the help and free support, I write a message to Polylang support here on WordPress.
    I hope to receive an answer from developers with a solution to the problem soon.

    Best regards
    Emil

    • This reply was modified 6 years, 3 months ago by James Huff. Reason: email address removed from public forum
Viewing 6 replies - 1 through 6 (of 6 total)

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