Title: Again: E-mails not working
Last modified: November 9, 2018

---

# Again: E-mails not working

 *  [yahya7179](https://wordpress.org/support/users/yahya7179/)
 * (@yahya7179)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/again-e-mails-not-working/)
 * Hello
    sending E-mails is a chronic headache now I have mailpoet plugin which
   was activated properly and start sending post-notification E-mails efficiently,
   however, all emails are sent twice!!!! then, I removed jetpack plugin and the
   problem solved and only one email is sent and it is all ok….now I don’t know 
   why no emails sent I really don’t understand troubleshooting says everything 
   is working properly anyone can help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fagain-e-mails-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [cleancoded](https://wordpress.org/support/users/cleancoded/)
 * (@cleancoded)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/again-e-mails-not-working/#post-10864093)
 * Hi!
 * First, you’ll want to see if the emails are being correctly generated and sent.
   You can do this by installing a plugin like [WP Mail Logging]([https://wordpress.org/plugins/wp-mail-logging/](https://wordpress.org/plugins/wp-mail-logging/)),
   and publishing a post/submitting a form/submitting a test order (you’ll want 
   to trigger whatever event you are expecting to generate an email).
 * If the emails are being generated successfully, there’s a good chance that the
   site’s server is blocking them from being sent. In this case, you’ll want to 
   look into [a dedicated SMTP provider](https://docs.woocommerce.com/document/email-faq/#section-5).
 * If the emails aren’t being generated, most likely, there is some theme or plugin
   conflict. In this case, I would attempt to disable all plugins but mailpoet, 
   and use one of the default (Twenty*) themes. If the problem goes away (your emails
   are being generated as expected), enable your preferred theme and plugins one
   by one to identify the source of your troubles.

Viewing 1 replies (of 1 total)

The topic ‘Again: E-mails not working’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [cleancoded](https://wordpress.org/support/users/cleancoded/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/again-e-mails-not-working/#post-10864093)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics