Title: Agent: Not using redirection
Last modified: November 25, 2021

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# Agent: Not using redirection

 *  Resolved [rv02](https://wordpress.org/support/users/rv02/)
 * (@rv02)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/)
 * Hello,
 * I just installed the Plugin “Redirection”.
 * My goal is to redirect mobile users to a different site when they get to my website.
 * Source URL: my start site (/)
    Exact match in any order Title: empty Match: URL
   and User-Agent User Agent: iPad|iPod|iPhone|Android|BlackBerry|SymbianOS|SCH-
   Md+|Opera Mini|Windows CE|Nokia|SonyEricsson|webOS|PalmOS When Matched: Redirect
   to URL (301) Target: Link to my different site Group: redirections
 * When I check the redirection it says:
    Found: 200 Agent: Not using Redirection
 * When I turn “URL and User-Agent” just to “URL” everything works fine. So I think
   the error is caused by the user agents. How can I just include mobile devices?
 * What am I doing wrong?
 * Thank you in advance

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/#post-15104264)
 * The URL checker does not include any user agent, so you cannot use that to test
   the URL.
 *  Thread Starter [rv02](https://wordpress.org/support/users/rv02/)
 * (@rv02)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/#post-15106203)
 * Okey thats plausible.
 * But when I go with my Android Mobile Phone on the website, there is still no 
   redirection. I have already deleted the cache, nothing works.
 * When I put the desired URL to “Unmatched Target” then it works on all devices(
   and of course on desktops as well). So its not the redirection itself that does
   not work. There is a problem with the agent settings.
 * How can I solve that?
 *  Thread Starter [rv02](https://wordpress.org/support/users/rv02/)
 * (@rv02)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/#post-15112762)
 * I tried it now with different URLs to exclude problems with my start site, it
   still does not work on mobile devices…
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/#post-15132117)
 * Your device can also cache a URL and you will need to clear the cache there. 
   If your redirect matches the user agent string of your device then it will redirect.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Agent: Not using redirection’ is closed to new replies.

 * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639)
 * [Redirection](https://wordpress.org/plugins/redirection/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/redirection/)
 * [Active Topics](https://wordpress.org/support/plugin/redirection/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [John Godley](https://wordpress.org/support/users/johnny5/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/agent-not-using-redirection-8/#post-15132117)
 * Status: resolved