AI Engine: Chatbots

  • Resolved marcosarias1

    (@marcosarias1)


    2 years, 7 months ago

    @tigroumeow, Jordy,

    I am seeing great reviews for your ai chat bot. Kudos. I have one very basic question that is in regard to confidential information that we want to keep on our website and not shared to the public domain. However, when I read your article, “AI Engine: Chatbots, Generators, Assistants, GPT 4 and more!”, something caught my eye. It was the section at the bottom that stated: “The data transmitted to the OpenAI servers primarily consists of the content of your article and the context you specify. ” Does that mean that the proprietary info is actually transmitted back out to open.ai? I apologize if I am asking a dumb question. This one is important to the members I serve.

    -Marcos

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  • Plugin Support Val Meow

    (@valwa)

    2 years, 7 months ago

    Hey @marcosarias1! 👋

    That’s actually a good question! 😊 You might be interested in this documentation.

    To sum it up, AI Engine relies on third-party services to function (OpenAI, Azure, Pinecone). So, when sending requests there, it’s no longer in our (or our users’) hands.

    To ensure the chatbot works properly, we utilize what’s called context—textual information relevant to the conversation. Depending on how you configure/use AI Engine, you might be sending data from your WordPress posts. However, this won’t happen without your knowledge or you making the necessary configuration changes, of course.

    Hope this helps! 🐈

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