Title: AJAX Error: HTTP Internal Server Error
Last modified: August 30, 2016

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# AJAX Error: HTTP Internal Server Error

 *  Resolved [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/)
 * When trying to verify a media URL in PowerPress I receive the following error:
 * AJAX Error: HTTP Internal Server Error.
 * Another interesting problem is that my PowerPress settings page is blank.
 * I’ve deactivated all plugins and searched as many forums as I can, but cannot
   find a solution to my error.
 * ::::Diagnostics below::::
    System: Apache Safe node: false Open basedir:
 * Important PowerPress Settings
    PowerPress version: 6.0.3 episode box file size/
   duration fields: yes Podcasting capability: Disabled (default) Feed capability:
   Disabled (default) Category Podcasting: Enabled Podcast Channels: Disabled (default)
   Additional Player Options: Disabled (default)
 * Detecting Media Information
    success: true warning: false allow_url_fopen: true
   curl: true message: Your web server supports the PHP cURL library. Your web server
   is also configured with the php.ini setting ‘allow_url_fopen’ enabled, but the
   cURL library takes precedence. message 2:
 * Uploading Artwork
    success: true file_uploads: true writable: true message: You
   are able to upload and save artwork images for your podcasts.
 * System Information
    success: true warning: no php_version: 5.4.28 memory_limit:
   256M memory_used: 46.5M temp directory: /tmp/ message: Your version of PHP (5.4.28)
   is OK! message 2: You are using 18% (46.5M of 256M) of available memory. message
   3: Temporary directory /tmp/ is writable. message 4: Warning: PHP running in 
   CGI mode.
 * Active Plugins
    Title: Akismet Version: 3.1.3
 *  Title: Are you robot? google recaptcha for wordpress
    Version: 2.2
 *  Title: Contact Form DB
    Version: 2.9.7
 *  Title: Contact Form 7
    Version: 4.2.2
 *  Title: Fourteen Colors
    Version: 1.2
 *  Title: Google Analytics by Yoast
    Version: 5.4.5
 *  Title: Jetpack by WordPress.com
    Version: 3.6.1
 *  Title: Login Logo
    Version: 0.7
 *  Title: MailChimp for WordPress Lite
    Version: 2.3.7
 *  Title: NextGEN Gallery Optimizer
    Version: 2.1.1
 *  Title: NextGEN Gallery by Photocrati
    Version: 2.1.7
 *  Title: Blubrry PowerPress
    Version: 6.0.3
 *  Title: The Events Calendar
    Version: 3.11.2
 *  Title: Yoast SEO
    Version: 2.3.4
 * [https://wordpress.org/plugins/powerpress/](https://wordpress.org/plugins/powerpress/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435718)
 * More than likely you have a plugin conflict. Please try these diagnostic steps:
   [http://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/](http://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/)
 *  Thread Starter [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435724)
 * Thanks for the reply. I had tried most of what the document suggested except 
   for deleting and reinstalling the PowerPress plugin. Once I did that, I was able
   to see the settings page and my error on verifying the URL is different. It changed
   from the Ajax error to now display:
 * > Media URL reporting incorrect content type: text/html
 * I get that error even if I try to verify URLs that are already podcasts.
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435725)
 * Okay you are 90% there.
 * Whom ever is hosting your media files is not aware of the media format you are
   using. Can you share the URL to the media file so I can give you specific advice?
 * Non-specific advice, you need to contact your web host to add the appropriate
   content type to your web server for the media format you are using. Surprising
   though, most web hosting can detect mp3 files, which hopefully is the format 
   you are using.
 *  Thread Starter [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435727)
 * Here’s the link: [http://ptcsda.com/wp-content/uploads/2015/08/Finding_Father_Benjamin_2015_08_01.mp3](http://ptcsda.com/wp-content/uploads/2015/08/Finding_Father_Benjamin_2015_08_01.mp3)
 * You can see that it will play as a podcast. It’s a little slow to start, it should
   have been edited to clean up the dead air. Also, I know self-hosting is a no-
   no. Our organization doesn’t really have the budget at this point for a CDN.
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435728)
 * You will want to find out if you have the ability to edit your .htaccess file
   on the server. If you can, you want to add the following line to it:
 * `AddType audio/mpeg .mp3`
 * Here is a site that explains all the types: [http://voice.firefallpro.com/2012/03/html5-audio-video-mime-types.html](http://voice.firefallpro.com/2012/03/html5-audio-video-mime-types.html)
 * Been years since I found a web site that did not have mp3 type defined.
 * The type needs to be set correctly, not just for PowerPress but for iTunes. If
   the content type continues to be _text/html_, there is no guarantee it will play
   correctly.
 *  Thread Starter [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435729)
 * I tried that, unfortunately it didn’t resolve the issue. I have a BlueHost VPS,
   which their help documentation says that they support mp3 ([https://my.bluehost.com/cgi/help/306](https://my.bluehost.com/cgi/help/306)).
 * Here is my updated .htaccess file:
 *     ```
       RewriteOptions inherit
   
       RewriteEngine on
       RewriteCond %{HTTP_HOST} ^.*$
   
       # BEGIN WordPress
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteBase /
       RewriteRule ^index\.php$ - [L]
       RewriteCond %{REQUEST_FILENAME} !-f
       RewriteCond %{REQUEST_FILENAME} !-d
       RewriteRule . /index.php [L]
       </IfModule>
   
       # END WordPress
   
       # Add file types to support
       AddType audio/mpeg .mp3
       ```
   
 * Thanks again for your help on this.
 *  Thread Starter [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435742)
 * Any ideas on this? My hosting provider says they support MP3. Any chance this
   is an issue with PowerPress?
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435767)
 * Your media hosting service is still not reporting the correct content type consistently.
   What ever they are doing it is based on user agent. I can request the media file
   with Firefox and get audio/mpeg, but from WordPress it is reporting text/html.
   Usually when this happens it also will not work for iTunes and other podcatchers(
   logic is blocking non browsers). This could be caused by many factors (caching
   service, mod security, WP security plugin, overzealous admin rules, etc…), only
   your web hosting would know 100% by looking at the error.log.
 * Please try testing with this media URL to confirm the problem is not with PowerPress:
   [http://media.blubrry.com/demo/content.blubrry.com/demo/Finding_Father_Benjamin_2015_08_01.mp3](http://media.blubrry.com/demo/content.blubrry.com/demo/Finding_Father_Benjamin_2015_08_01.mp3)(
   this is your media file using Blubrry Podcast Hosting)
 *  Thread Starter [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * (@brianmcummings)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435768)
 * Ok that worked thanks. I’ll deal with my hosting provider.

Viewing 9 replies - 1 through 9 (of 9 total)

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## Tags

 * [ajax](https://wordpress.org/support/topic-tag/ajax/)

 * 9 replies
 * 2 participants
 * Last reply from: [brian.m.cummings](https://wordpress.org/support/users/brianmcummings/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/ajax-error-http-internal-server-error/#post-6435768)
 * Status: resolved