Title: AJAX ERROR! STATUS: parsererror
Last modified: October 30, 2023

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# AJAX ERROR! STATUS: parsererror

 *  Resolved [testwp99](https://wordpress.org/support/users/testwp99/)
 * (@testwp99)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/ajax-error-status-parsererror/)
 * On the second step Duplicator returns errorr **AJAX ERROR! STATUS: parsererror**
 * **Fatal error**: Uncaught Error: Class ‘Duplicator\Libs\Snap\SnapWP’ not found
   in /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/
   class.ctrl.extraction.php:782 Stack trace: #0 /home/customer/www/dev3.islandii.
   com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php(751): DUP_Extraction::
   reportExtractionNotices(‘wp-includes/rew…’, ‘ZipArchive::ext…’) #1 /home/customer/
   www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.
   php(567): DUP_Extraction->extractFile(Object(ZipArchive), ‘wp-includes/rew…’,‘/
   home/customer/…’) #2 /home/customer/www/dev3.islandii.com/public_html/dup-installer/
   ctrls/classes/class.ctrl.extraction.php(322): DUP_Extraction->runZipArchive(true)#
   3 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/
   class.ctrl.ajax.php(212): DUP_Extraction->runExtraction() #4 /home/customer/www/
   dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.ajax.php(
   95): DUPX_Ctrl_ajax::actions(‘extract’) #5 /home/cust in **/home/customer/www/
   dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.
   php** on line **782**
   **Server Code:** 200**Status:** parsererror
 * I`ve already tried to reinstall Duplicator, it doesnt help
 * PHP 7.4.33, it also doesnt work with PHP 8.0.30

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/ajax-error-status-parsererror/#post-17165483)
 * Hi [@testwp99](https://wordpress.org/support/users/testwp99/),
 * We understand that you’re facing an issue that requires further investigation,
   and it may involve sharing log files containing sensitive information about your
   website. Unfortunately, such sharing is not allowed in WordPress.org forums for
   security reasons.
 * To ensure your privacy and get the necessary support, kindly contact us through
   the form on our Contact Us page, and we’ll be more than happy to assist you promptly:
 * [https://duplicator.com/contact/?form=1](https://duplicator.com/contact/?form=1)
 * Looking forward to hearing back from you.
 * Thanks!
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/ajax-error-status-parsererror/#post-17173870)
 * Hi [@testwp99](https://wordpress.org/support/users/testwp99/),
 * I’m closing this support topic for inactivity. Please don’t hesitate to contact
   us in a [Support Topic](https://wordpress.org/support/plugin/duplicator/) if 
   you need any help with Duplicator.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘AJAX ERROR! STATUS: parsererror’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/ajax-error-status-parsererror/#post-17173870)
 * Status: resolved