Title: AJAX error while loading dashboard data.
Last modified: February 21, 2026

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# AJAX error while loading dashboard data.

 *  Resolved [cousineddie](https://wordpress.org/support/users/cousineddie/)
 * (@cousineddie)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/)
 * I am currently unable to load the AIB dashboard – get the subject line error?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [cousineddie](https://wordpress.org/support/users/cousineddie/)
 * (@cousineddie)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/#post-18829300)
 * I also noticed Elementor editor wasn’t loading webpages and another plugin was
   coming up with a signature challenge related update error but disabled AIB and
   both issues are now resolved. Not sure if these 3 issues are related?
 *  Plugin Author [IniLerm](https://wordpress.org/support/users/inilerm/)
 * (@inilerm)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/#post-18829417)
 * Hi [@cousineddie](https://wordpress.org/support/users/cousineddie/),
 * Thank you for reporting this issue! Yes, those 3 issues are definitely related.
 * We have identified a conflict where our new ‘Malicious Signature Analysis’ engine
   is intercepting background AJAX requests (which page builders like Elementor 
   and our own Dashboard heavily rely on). If a specific browser fingerprint gets
   incorrectly flagged, the plugin tries to serve a JavaScript challenge _inside_
   the background data request, breaking the JSON response and causing the loading
   errors you experienced.
 * We consider this a high-priority bug and are already working on a hotfix (v8.8.5)
   that properly excludes all standard WordPress AJAX (`wp-admin/admin-ajax.php`)
   and REST API requests from the signature challenging engine.
 * In the meantime, as a temporary workaround so you can keep the plugin active,
   you can simply disable the **‘Malicious Signature Engine’** inside the plugin
   settings (under the Advanced Rules or Security Engine tab). The rest of the Firewall
   and AIB Network will continue to protect your site flawlessly.
 * Thanks again for the detailed report, we’ll get this patched very soon!
 *  Plugin Author [IniLerm](https://wordpress.org/support/users/inilerm/)
 * (@inilerm)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/#post-18829436)
 * == Upgrade Notice ==
 * = 8.8.5 =
   **CRITICAL UPDATE:** Fixes infinite loading conflicts with Elementor
   and background AJAX requests. Also resolves Cloudflare synchronization timeouts.
   Update immediately.
 * Please, can you confirm if this update resolves your issue?
 * Best regards,
 * Advanced IP Blocker Team
 *  Thread Starter [cousineddie](https://wordpress.org/support/users/cousineddie/)
 * (@cousineddie)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/#post-18829466)
 * Sweet. I have a dev doing some work on my site atm but will jump in and do the
   above and report back asap. Thanks for your prompt response.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [ajax](https://wordpress.org/support/topic-tag/ajax/)

 * 4 replies
 * 2 participants
 * Last reply from: [cousineddie](https://wordpress.org/support/users/cousineddie/)
 * Last activity: [3 months, 1 week ago](https://wordpress.org/support/topic/ajax-error-while-loading-dashboard-data/#post-18829466)
 * Status: resolved