All Access Pass got crazy

  • Resolved dteamturkey

    (@dteamturkey)


    3 years, 10 months ago

    Hi
    Latest version of all access pass plugin thinking all products are “All access pass products”. all pages loading so slow because its listing all products starting with alphabetic or ID (not sure at the moment)
    Also, i am not sure its All Access pass or recurring payment addons but, renewal payments have wrong membership dates (period) or the status is expired. 50% of the renews affecting…
    now i upgraded EDD 3.0.2.1 and same problem with the standard membership purchases. End of the way doesnt look good for EDD.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mihai Joldis

    (@misulicus)

    3 years, 10 months ago

    Hi @dteamturkey

    I apologize for any inconvenience that this is causing. Could you please send a support ticket to our team via our website?
    We would require a bit more information/screenshots that we can’t ask for here. Our team will take a look at your issue as soon as possible.

    Regards

    Thread Starter dteamturkey

    (@dteamturkey)

    3 years, 10 months ago

    Sorry Mihaj
    i have tried but your system asking too much spesific details and i dont wanna share. but i know, that problem is not just on my website. Some other competitors have same problems too. (image download website with high product counts)

    Plugin Contributor Mihai Joldis

    (@misulicus)

    3 years, 10 months ago

    Hey @dteamturkey

    In order to assist you, we need to gather as much information as possible. I could go and say that without that our hands are tied. We need to be able to replicate the issue that you are reporting constantly so that we can investigate it.

Viewing 3 replies - 1 through 3 (of 3 total)

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