All WP-User-Manager pages return an error

  • Resolved avalkauskas

    (@avalkauskas)


    7 years, 6 months ago

    This is only my second WordPress website, and the first with accounts, so please bare with me.

    I am building an mini e-commerce site and would like user accounts so shoppers can see/track their orders and order history. I installed WP User Manager and it created a registration, login, account, etc pages. Everything worked and then I must have done something, the registration page stopped working. So I uninstalled and reinstalled the plugin and now none of the pages work. All of them return the following error:

    Fatal error: Uncaught Error: Call to a member function get_template_part() on null in /home/fateofth/public_html/store/wp-content/plugins/wp-user-manager/includes/wpum-forms/class-wpum-form-registration.php:356 Stack trace: #0 /home/fateofth/public_html/store/wp-content/plugins/wp-user-manager/includes/abstracts/abstract-wpum-form.php(121): WPUM_Form_Registration->submit(Array) #1 /home/fateofth/public_html/store/wp-content/plugins/wp-user-manager/includes/wpum-forms/class-wpum-forms.php(95): WPUM_Form->output(Array) #2 /home/fateofth/public_html/store/wp-content/plugins/wp-user-manager/includes/wpum-shortcodes/shortcodes.php(190): WPUM_Forms->get_form(‘registration’, Array) #3 /home/fateofth/public_html/store/wp-includes/shortcodes.php(319): wpum_registration_form(Array, ”, ‘wpum_register’) #4 [internal function]: do_shortcode_tag(Array) #5 /home/fateofth/public_html/store/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(wpum_r…’, ‘do_shortcode_ta…’, ‘[wpum_register …’) #6 /home/fateofth/public_h in /home/fateofth/public_html/store/wp-content/plugins/wp-user-manager/includes/wpum-forms/class-wpum-form-registration.php on line 356

    I am hosted on Siteground and am running:
    Wordpress 4.9.8
    WooCommerce Version 3.5.1
    PHP 7.3.0
    Theme Blaszok

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter avalkauskas

    (@avalkauskas)

    7 years, 6 months ago

    Just to add, I did disable Wordfence and flushed my cache just as instructed by
    https://docs.wpusermanager.com/article/428-handling-database-updates-issues

    …but still getting same error.

    Thread Starter avalkauskas

    (@avalkauskas)

    7 years, 6 months ago

    To add more info, under Custom fields, it shows 0 fields and under registration forms, it’s also blank. It’s as if all default entries have been wiped.

    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    7 years, 6 months ago

    Hi @avalkauskas,

    Apologies about issue, let me see if we can figure out what’s happening on your site.

    1) The first issue you mentioned sounds like an issue that was discovered and fixed several months ago. It used to be a conflict with Yoast SEO. Can you tell me what version of WPUM you’re running and wether or not you have Yoast SEO installed?

    2) The second issue could have been potentially caused by the same conflict as above, data is loaded upon plugin installation and first activation. This can be manually fixed later, but we need to understand the above issue first.

    Please let me know so I can tell you what to do next.

Viewing 3 replies - 1 through 3 (of 3 total)

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