Title: allow list request
Last modified: July 2, 2020

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# allow list request

 *  Resolved [laocat21](https://wordpress.org/support/users/laocat21/)
 * (@laocat21)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/allow-list-request/)
 * Hi there
    I have installed stop spammers. I am receiving ‘allow list request’
   from some ‘marked as spammer’ registrations. I have clicked on the ‘allow, thumbs
   up icon’ on the allow request list but I cannot find the registration in my ‘
   registered’ list. What happens when I click ‘allow’. Does the registration NOT
   go through? Or do I have to email the user and ask them to re-register?

Viewing 1 replies (of 1 total)

 *  Anonymous User
 * (@anonymized-5837566)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/allow-list-request/#post-13064687)
 * In most cases, they never actually registered; they were blocked before they 
   could do so. That’s probably the most important feature of Stop Spammers, stopping
   spam registrations dead in their tracks so that you don’t end up with hundreds
   or even thousands of spam users that you then have to clean up later, which is
   how most other anti-spam plugins deal with it.
 * When you click to allow them, you’re whitelisting their IP. Sometimes that’s 
   not good enough and you might need to clear their email and username too.
 * Be careful who you approve though, because them requesting access does not indicate
   that they’re not a spammer; you still need to do a little detective work. Of 
   course, whenever you do actually get a false positive, it can be a pain in the
   butt to manually manage. Personally, I just clear them and call it good. Generally,
   they’ll come back and try again on their own and now be able to get through.
 * Unless you’re running a store and therefore can’t afford to lose them, I wouldn’t
   bother personally emailing them.

Viewing 1 replies (of 1 total)

The topic ‘allow list request’ is closed to new replies.

 * ![](https://ps.w.org/stop-spammer-registrations-plugin/assets/icon-256x256.png?
   rev=3377746)
 * [Stop Spammers Classic](https://wordpress.org/plugins/stop-spammer-registrations-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stop-spammer-registrations-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stop-spammer-registrations-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/stop-spammer-registrations-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stop-spammer-registrations-plugin/unresolved/)
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## Tags

 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 1 reply
 * 2 participants
 * Last reply from: Anonymous User
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/allow-list-request/#post-13064687)
 * Status: resolved