• Resolved fimo66

    (@fimo66)


    Hi,
    I have been using your plugin for a long time with no issues but i havent used it for a while, just updated the plugin and i could see today when i wanted to print something from my page “a prediction form” which used to work, today is shown as a blank page
    Im using google chrome, Version: 1.7.14 of your plugin,
    see below screenshots:

    View post on imgur.com

    I am using this on my page:
    <span style=”font-family: Courier New;”>[print-me <span class=”highlight”>target=”body”</span>]</span>

    Perhaps i did something wrong or perhaps something changed in the last updates, because i have been using this before and very very happy about it ๐Ÿ™‚

    hope someone can help me on the way ๐Ÿ™‚

    • This topic was modified 5 years, 2 months ago by fimo66.
    • This topic was modified 5 years, 2 months ago by fimo66.
    • This topic was modified 5 years, 2 months ago by fimo66.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor twinpictures

    (@twinpictures)

    Hello, sorry to hear about this.
    That screenshot is not very useful, can you provide a link to the page?

    It seems you have copy/pasted an example shortcode while in visual mode as all of the HTML formatting is also included:
    <span style=โ€font-family: Courier New;โ€>[print-me <span class=โ€highlightโ€>target=โ€bodyโ€</span>]</span>

    Please replace the above with just the following:

    [print-me target="body"/]
    

    You might want to do this while in Text/HTM (not Visual) mode, to ensure no unwanted html formatting is pasted.

    give that a try and let us know if it resolves this issue for you.

    Thread Starter fimo66

    (@fimo66)

    This is from my settings of the plugin:

    View post on imgur.com

    Thread Starter fimo66

    (@fimo66)

    This is how it looks after i

    “Please replace the above with just the following:”

    [print-me target=”body”/]

    while im in Text/HTM (not Visual) mode,

    my page shows this
    about:blank

    View post on imgur.com

    so still no printout from the “questions page” shown in above eks…

    • This reply was modified 5 years, 2 months ago by fimo66.
    • This reply was modified 5 years, 2 months ago by fimo66.
    Plugin Contributor twinpictures

    (@twinpictures)

    Ah. Did you by chance update your theme recently?
    Again, without a link to the page, it is very hard to help troubleshoot, however, you might want to do the following.

    1. Uncheck the ‘close after print’ feature in the plugin settings while you troubleshoot. this will allow you to view the print-page source and see if the missing elements are in fact there, just being hidden by CSS.

    2. uncheck the loading of the theme’s style in the plugin settings page, as there might be some @media print css that is preventing elements form printing. You can check this by simply selecting File > Print in the browser menu and seeing if the missing elements are also missing form the standard print page.

    3. according to the shortcode, you are targeting the ‘body’ or the entire html page, correct? Did you want to just print specific elements, or do you just want a print button that does the same thing as the standard browser print function (File > Print or Control+P/Command+P)?

    Finally, if you are still having troubles, try manually upgrading to the upcoming Release Candidate available on GitHub at: https://github.com/baden03/print-o-matic/tree/2.0-redo

    This is all the assistance we will be able to offer without a link to the page in question.

    Thread Starter fimo66

    (@fimo66)

    Thanks for all the help, quick support, i think it solved my problem by removing
    the bock in the theme settings:

    View post on imgur.com

    Now everything is back to normal and i am happy once again ๐Ÿ™‚
    Thank you very very much for the good support

    Plugin Contributor twinpictures

    (@twinpictures)

    Ok, then it was that the active theme was including specific @media print CSS that prevented certain items from being visible during print.

    Glad you got it working and thank you for marking the issue as resolved.
    ..and the nice review (blush)

    • This reply was modified 5 years, 2 months ago by twinpictures. Reason: nice review!
    Thread Starter fimo66

    (@fimo66)

    and THANK you for your perfect support / this plugin !!!

Viewing 7 replies - 1 through 7 (of 7 total)

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