Title: an error occurred while processing this directive
Last modified: August 21, 2016

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# an error occurred while processing this directive

 *  Resolved [roydeckard](https://wordpress.org/support/users/roydeckard/)
 * (@roydeckard)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-9/)
 * Hi,
 * Thanks for the amazing plugin!
 * When I run the installer.php I get:[an error occurred while processing this directive]
   I’ve set the permissions to 0777 on both the installer and package.
 * Kind regards.
 * [http://wordpress.org/plugins/duplicator/](http://wordpress.org/plugins/duplicator/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-9/#post-4074692)
 * Hey roydeckard,
 * You may have to check with your hosting provider and also check the owner of 
   the directory and file…
 * Here is a helpful section on the FAQ page:
    -> Browse to: [http://lifeinthegrid.com/duplicator-faq/](http://lifeinthegrid.com/duplicator-faq/)-
   > Find Section: “3. Troubleshoot => Permission & System Issues”
 * Hope that helps…
 *  Thread Starter [roydeckard](https://wordpress.org/support/users/roydeckard/)
 * (@roydeckard)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-9/#post-4074791)
 * Hi lifeinthegrid,
 * I appreciate the info. It turns out that Hostmoster doesn’t like 777, I had to
   set my permissions to 644.
 * Kind regards.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-9/#post-4074827)
 * Hey roydeckard,
 * That is odd as 644 is less restrictive, oh well run into something new every 
   day 🙂 Thanks for posting your solution back to the forum.
 * Cheers~

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘an error occurred while processing this directive’ is closed to new replies.

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## Tags

 * [installer.php](https://wordpress.org/support/topic-tag/installer-php/)

 * 3 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/an-error-occurred-while-processing-this-directive-9/#post-4074827)
 * Status: resolved