Title: An HTTP error occurred during file retrieval. Error Code: 403
Last modified: February 9, 2024

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# An HTTP error occurred during file retrieval. Error Code: 403

 *  Resolved [antholucas](https://wordpress.org/support/users/antholucas/)
 * (@antholucas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/)
 * Hi there,
 * I use your plugin for my students to listen to the pronunciation of French words.
   I have more than 2000 mp3 on my LMS. Since the last update, it shows: “An HTTP
   error occurred during file retrieval. Error Code: 403”. Do you know how to fix
   this problem?
 * Thanks for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fan-http-error-occurred-during-file-retrieval-error-code-403%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17415468)
 * Thank you for reaching out to us. Can you share the shortcode you are currently
   using?
 * Also, are you running version 1.9.12?
 * Kind regards.
 *  Thread Starter [antholucas](https://wordpress.org/support/users/antholucas/)
 * (@antholucas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17416664)
 * Hey,
 * I confirm I’m using the version 1.9.12.
 * The shortcode I use is for example: [sc_embed_player fileurl=”[http://onlinefrenchteacher.com/wp-content/uploads/2023/01/oui.mp3″%5D](http://onlinefrenchteacher.com/wp-content/uploads/2023/01/oui.mp3″%5D)
 * Thanks
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17416857)
 * Thank you for sharing the shortcode. I carried out a test in my dev site using
   the following shortcode and got the same error as you did above.
 *     ```wp-block-code
       [sc_embed_player fileurl="http://onlinefrenchteacher.com/wp-content/uploads/2023/01/oui.mp3"]
       ```
   
 * When I check the physical URL to the audio file your sever gave me the same error.
   This means that your server is blocking access to the file’s URL. You need to
   speak to your host about this issue. Find out why the server gives a **_403 Access
   to this resource on the server is denied!_** message.
 * Kind regards.
 *  Thread Starter [antholucas](https://wordpress.org/support/users/antholucas/)
 * (@antholucas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17418051)
 * Thanks a lot for your quick feedback. I don’t know why this problem occurred 
   when I updated your plugin but I could resolved it with my server.
 * Cheers!
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17420044)
 * I am glad you were able to resolve your issue 🙂 Enjoy the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘An HTTP error occurred during file retrieval. Error Code: 403’ is closed
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 * ![](https://ps.w.org/compact-wp-audio-player/assets/icon-128x128.png?rev=994411)
 * [Compact WP Audio Player](https://wordpress.org/plugins/compact-wp-audio-player/)
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 * 5 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/an-http-error-occurred-during-file-retrieval-error-code-403/#post-17420044)
 * Status: resolved