Title: Analytics doesnt works Last modified: November 29, 2021 --- # Analytics doesnt works * Resolved [rbarbera](https://wordpress.org/support/users/raulbarbera/) * (@raulbarbera) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/) * Hi! * I’m trying to set up Site Kit in my website. Analitycs shows as connected but I dont recieve any information about visits. In other hand Search Console works fine. * First time I made the set up with an another existing Analyticss propiety and it worked only some days, from that moment it wasn´t works anymore. Now I created a new propiety from the Site Kit set up but it doesn´t works either. Nevertheless all seems configured correctly and conected. * ``` ### wp-core ### version: 5.8.2 site_language: es_ES user_language: es_ES timezone: Europe/Madrid permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/customer/www/gruposorollaeducacion.es/public_html wordpress_size: 1,24 GB (1332656840 bytes) uploads_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/uploads uploads_size: 1,15 GB (1237272092 bytes) themes_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/themes themes_size: 32,28 MB (33847553 bytes) plugins_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/plugins plugins_size: 100,07 MB (104927159 bytes) database_size: 81,34 MB (85295104 bytes) total_size: 2,60 GB (2793998748 bytes) ### wp-active-theme ### name: Ultima (ultima) version: 1.7 author: Select Themes author_website: http://demo.select-themes.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, UltimaQodefSidebar, automatic-feed-links, post-formats, post-thumbnails, title-tag, menus, widgets theme_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/themes/ultima ### wp-plugins-active (17) ### Complianz | GDPR/CCPA Cookie Consent: version: 5.5.1, author: Really Simple Plugins Contact Form 7: version: 5.5, author: Takayuki Miyoshi Disable All WordPress Updates: version: 1.7.0, author: Oliver Schlöbe Disable Gutenberg: version: 2.5.1, author: Jeff Starr Duplicate Page: version: 4.4.5, author: mndpsingh287 Event Schedule: version: 1.4, author: 2code Flexy Breadcrumb: version: 1.1.4, author: PressTigers GTranslate: version: 2.9.3, author: Translate AI Multilingual Solutions Loco Translate: version: 2.5.4, author: Tim Whitlock Select Core: version: 1.3, author: Select Themes Select Instagram Feed: version: 2.0, author: Select Themes Select Twitter Feed: version: 1.0.2, author: Select Themes SiteGround Optimizer: version: 6.0.5, author: SiteGround Site Kit by Google: version: 1.46.0, author: Google Slider Revolution: version: 6.2.23, author: ThemePunch WPBakery Page Builder: version: 6.4.1, author: Michael M - WPBakery.com Yoast SEO: version: 17.6, author: Team Yoast ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: No disponible imagemagick_version: No disponible imagick_version: No disponible file_uploads: File uploads is turned off post_max_size: 256M upload_max_filesize: 256M max_effective_size: 256 MB max_file_uploads: 20 gd_version: 2.2.5 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.27 ### wp-server ### server_architecture: Linux 3.12.18-clouder0 x86_64 httpd_software: Apache php_version: 7.4.26 64bit php_sapi: apache2handler max_input_variables: 3000 time_limit: 120 memory_limit: 768M max_input_time: 120 upload_max_filesize: 256M php_post_max_size: 256M curl_version: 7.66.0 OpenSSL/1.1.1l-fips suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.32-35-log client_version: mysqlnd 7.4.26 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content WP_PLUGIN_DIR: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 768M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### google-site-kit ### version: 1.46.0 php_version: 7.4.26 wp_version: 5.8.2 reference_url: https://gruposorollaeducacion.es amp_mode: no site_status: connected-site user_status: authenticated verification_status: verified-file connected_user_count: 1 active_modules: site-verification, search-console, analytics, analytics-4 required_scopes: openid: ✅ https://www.googleapis.com/auth/userinfo.profile: ✅ https://www.googleapis.com/auth/userinfo.email: ✅ https://www.googleapis.com/auth/siteverification: ✅ https://www.googleapis.com/auth/webmasters: ✅ https://www.googleapis.com/auth/analytics.readonly: ✅ capabilities: googlesitekit_authenticate: ✅ googlesitekit_setup: ✅ googlesitekit_view_posts_insights: ✅ googlesitekit_view_dashboard: ✅ googlesitekit_view_module_details: ✅ googlesitekit_manage_options: ✅ enabled_features: ideaHubModule: ⭕ serviceSetupV2: ⭕ swgModule: ⭕ userInput: ⭕ unifiedDashboard: ⭕ search_console_property: https://gruposorollaeducacion.es/ analytics_account_id: 2112••••• analytics_property_id: UA-2112••••••• analytics_profile_id: 2560••••• analytics_use_snippet: yes analytics_4_property_id: 2948539•• analytics_4_web_data_stream_id: 3074•••••• analytics_4_measurement_id: G-8R•••••••• analytics_4_use_snippet: yes ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanalytics-doesnt-works%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15113926) * Thanks for reaching out and sharing these additional insights. From checking the information you kindly provided you’re correct, your Site Kit Analytics setup is fine. I did however check your Analytics and see how it’s recording using the below service: [https://tagassistant.google.com/](https://tagassistant.google.com/) * From checking this, along with inspecting your site it seems that you may have a Complianz configuration that is resulting in site visits not being immediately recorded. This may be normal if you’re planning to add a consent button to your site however I didn’t see any appearing in my case. * In order to confirm that this is the case can you temporarily deactivate the Complianz plugin for testing purposes? After doing so visit your site as a regular user while not logged in. After this please use the [Analytics real time report](https://support.google.com/analytics/answer/1638635?hl=en#zippy=%2Cin-this-article) to ensure your visit is being recorded, or use the [https://tagassistant.google.com](https://tagassistant.google.com) service to check your Analytics tags are firing. * Let me know how this check goes, or let me know if you have any questions with the above. * Thread Starter [rbarbera](https://wordpress.org/support/users/raulbarbera/) * (@raulbarbera) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15114205) * Hi! * Disabling “Complianz | GDPR/CCPA Cookie Consent” I checked rela time visits and are working fine. I don’t know if the problem is because plugin is not working fine after an update, the reality is that now the compliance box is not showing, somethings looks failed with the configuration. * First of all, I’m wgoing to configure properly the plugin and if not works change it for another one, thanks for your help! * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15114244) * Nice troubleshooting. Good to know that your real time visits are being recorded as expected following that check. While we can’t assist with the Complianz plugin there do seem to be various configuration guides on their website: [https://complianz.io/docs/configuration/](https://complianz.io/docs/configuration/) * As this isn’t a Site Kit specific issue and more of a configuration issue with another plugin I’ll close this support topic. Let me know however if you have any further questions with the above. * Thread Starter [rbarbera](https://wordpress.org/support/users/raulbarbera/) * (@raulbarbera) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15114495) * Yes, Analytics looks working fine but in Site Kit appear that new message: * !Error de datos en Analytics User does not have sufficient permissions for this profile. * Do you know what could happen? * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15115027) * Hi [@raulbarbera](https://wordpress.org/support/users/raulbarbera/), * I’ve reopened this support topic. This latest error you’re encounter in relation to insufficient permissions for this profile can you try to disconnect the Analytics module and connect once more? The error is a permissions error related to one Google account. I suspect that if you setup the plugin once more this will not longer occur. * Let me know how you get on with the above. If you find the same error appears once more after disconnecting we can perform some additional checks with your setup. * Thread Starter [rbarbera](https://wordpress.org/support/users/raulbarbera/) * (@raulbarbera) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15116591) * Ok, at moment only shows that: * Retrieving data from Analytics Analytics data is not yet available. Please check back later * I’m waiting 1 hour, I’m wait and I give u my feedback, thanks! 🙂 * Thread Starter [rbarbera](https://wordpress.org/support/users/raulbarbera/) * (@raulbarbera) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15116945) * Ok, now looks working fine, I think is finally configured, thanks for fast and usefull replies! * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15117218) * Great to hear it, thanks for the update. If you have any further queries going forward be sure to get in touch. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Analytics doesnt works’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) * 8 replies * 2 participants * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/analytics-doesnt-works/#post-15117218) * Status: resolved