Title: Analytics Not Tracking
Last modified: June 14, 2022

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# Analytics Not Tracking

 *  Resolved [stestory](https://wordpress.org/support/users/stestory/)
 * (@stestory)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/analytics-not-tracking-4/)
 * Hi,
 * I’ve recently rebuilt an online store on a fresh WP install, then migrated all
   products and orders into it from the previous build.
 * Since going back live, the “analytics” section is no longer recording any data
   at all, it’s showing sales/orders etc all as 0. I can see data from the previous
   store build, but nothing since we went back live. Eg:
 * Date Orders Gross sales Returns Coupons Net sales Taxes Shipping Total sales
   
   13 June 2022 0 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00
 * However, there have been orders in that period, and if I go into the old “reports”
   tab i can see data correctly for 13th June:
 * £809.78 gross sales in this period
    £809.78 average gross daily sales £694.07
   net sales in this period £694.07 average net daily sales 37 orders placed 192
   items purchased £0.00 refunded 0 orders (0 items) £115.71 charged for shipping
   £114.90 worth of coupons used
 * So the orders are there, i can see the data in “Reports” but not in “Analytics”
 * Any ideas?
 * Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/)
 * (@daniyalahmedk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/analytics-not-tracking-4/#post-15736688)
 * Hi there,
 * Thanks for reaching out.
 * Can you please try to import historical data, by going to **Analytics > Settings**
   scrolling down, and clicking on the **Start** button?
 * Please check the following documentation for that:
 * [https://woocommerce.com/document/woocommerce-analytics/#analytics-settings__import-historical-data](https://woocommerce.com/document/woocommerce-analytics/#analytics-settings__import-historical-data)
 * Let me know how it goes!
 * Best,
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/analytics-not-tracking-4/#post-15758014)
 * Hi [@stestory](https://wordpress.org/support/users/stestory/)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Analytics Not Tracking’ is closed to new replies.

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 * 2 replies
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 * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/analytics-not-tracking-4/#post-15758014)
 * Status: resolved