Analytics Still Tracking

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Also, the compliance test came back as partial with the following not met:

    ‘Prior consent on other than strictly necessary cookies (ePR)’

    Is this related to me GA issue?

    If not how do I fix this also?

    Thanks.

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Furthermore, in the 3 step quick start guide, (https://www.cookiebot.com/en/help/) are steps 2 and 3 already covered if I’ve set up using GTM (https://support.cookiebot.com/hc/en-us/articles/360003793854-Google-Tag-Manager-deployment) or do they need to be done in addition?

    If yes, where do I paste the code in step 3?

    Thanks.

    svelinov

    (@svelinov)

    7 years, 9 months ago

    HI dcart87,

    If you are using Google Tag Manager you should add the prior consent through GTM, you can follow the GTM installation guide: https://www.cookiebot.com/en/google-tag-manager-gdpr/.
    About the Google Analytics issue I need to check you domain in order to see what might went wrong. Could you send me your domain name, so I can investigate it and give you a better answer and solution of your problem. If you want you could post it here or send it at [email protected]

    Regards,
    Spas

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Hi, thanks for the quick response.

    The domain is: https://onlineincomesolutions.co.uk

    svelinov

    (@svelinov)

    7 years, 9 months ago

    HI dcart87,

    After checking your domain it seems to me that you have not implemented GA properly (the script is not working) and in the same time you want to add prior consent to something that is not working. ( In that case the analytics code with ID 000000 )
    Also if you are using Google Tag Manager, you should implement the GA through it and then add prior consent to Google Analytics statistics.

    Regards,
    Spas

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Hi, thanks for checking.

    I’ve re-installed GA via GTM (instead of using the feature via the All in One SEO plugin).

    Could you kindly check to see if the GA script is now running as it should?

    Thanks.

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    I still cant get it working.

    In regards to step 3, where do I place this code?

    <script type=”text/plain” data-cookieconsent=”statistics”>
    (function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);
    ga(‘create’, ‘UA-00000000-0’, ‘auto’);
    ga(‘send’, ‘pageview’);
    </script>

    Plugin Author cookiebot

    (@cookiebot)

    7 years, 9 months ago

    @dcart87

    You can insert that code in the header.php (Theme Header) file.

    Have a look at the following, which shows how to apply prior consent:

    You could also use one of the many plugins for Google Analytics. MonsterInsights has built-in support for Cookiebot. Some of the GA plugins that we have “addons” for are:

    GA Google Analytics
    Google Analyticator
    Google Analytics +

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Hi, thanks for the reply.

    I inserted the above code using GTM and I think this has fixed the issue (as far as I can tell).

    Upon visiting the site, the GA cookies do not show up by default (checked using developer tools) and GA does not acknowledge that I’m on the site until consent is given.

    Furthermore, the free compliance test now comes back as 100% passed.

    So, I think it’s all fixed?

    Thanks.

    Plugin Author cookiebot

    (@cookiebot)

    7 years, 9 months ago

    @dcart87 Just checked and it seems good ! 🙂

    Thread Starter dcart87

    (@dcart87)

    7 years, 9 months ago

    Great – thanks for checking 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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