Title: Android/GLTF issue
Last modified: February 4, 2022

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# Android/GLTF issue

 *  Resolved [seabhac](https://wordpress.org/support/users/seabhac/)
 * (@seabhac)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/android-gltf-issue/)
 * Hi! I’m trying free version the plugin but have some issue viewing 3D on Android.
   While on MacOs and iOS the plugin works peroperly, on Android (both smartphone
   and simulator on Android Studio) I see only the preview. So, it displays USDZ
   files perfectly and seems not to work with glb and gltf. In a GLTF viewer, the
   3D is perfect, so I think is not issue related with GLTF. Usually I convert GLTF
   with Aspose 3D online. Any suggestion? Grazie!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fandroid-gltf-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [webandprint](https://wordpress.org/support/users/webandprint/)
 * (@webandprint)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/android-gltf-issue/#post-15335544)
 * Hi,
 * Thank you for your interest in my AR plugins and for your message. I have tested
   your AR model using a Google Pixel 2 Android phone and it has loaded the 3D model
   without any issues as can be seen is this screenshot – [https://augmentedrealityplugins.com/temp/ar%20IMG_20220207_133535.jpg](https://augmentedrealityplugins.com/temp/ar%20IMG_20220207_133535.jpg)
 * Please let me know if you continue to have issues or have any further queries.
 * Kind regards,
 * Nick

Viewing 1 replies (of 1 total)

The topic ‘Android/GLTF issue’ is closed to new replies.

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## Tags

 * [3d](https://wordpress.org/support/topic-tag/3d/)
 * [android](https://wordpress.org/support/topic-tag/android/)

 * 1 reply
 * 2 participants
 * Last reply from: [webandprint](https://wordpress.org/support/users/webandprint/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/android-gltf-issue/#post-15335544)
 * Status: resolved