Title: Android – Iphone
Last modified: August 22, 2016

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# Android – Iphone

 *  Resolved [Alexandre Fernandes Alves](https://wordpress.org/support/users/alexandre-fernandes-alves/)
 * (@alexandre-fernandes-alves)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/)
 * On Android systems and Iphone phones plugin is not working. The content remains
   hidden even after the user logs in. But usually works on conventional computers.
   How do I fix this?
 * [https://wordpress.org/plugins/eyes-only-user-access-shortcode/](https://wordpress.org/plugins/eyes-only-user-access-shortcode/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/#post-5474695)
 * Plugin has always worked fine for me and dozens of my clients who use Eyes Only
   with Android and iPhone. I imagine some other plugin or theme is causing the 
   behavior you’re describing. Eyes Only doesn’t hide or show based on device type
   or screen size or any such thing.
 *  Thread Starter [Alexandre Fernandes Alves](https://wordpress.org/support/users/alexandre-fernandes-alves/)
 * (@alexandre-fernandes-alves)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/#post-5474716)
 * thomstark, I discovered that the problem was when I insert the code (I changed
   the font size, the form “paragraph” to “Header 3”, along with the text to hide).
   So it made the plugin does not work properly on Android and Iphone. I left the
   code in “parárafo” format again and everything worked fine. Many thanks for your
   quick attention.
 *  Thread Starter [Alexandre Fernandes Alves](https://wordpress.org/support/users/alexandre-fernandes-alves/)
 * (@alexandre-fernandes-alves)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/#post-5474717)
 * Solved.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/#post-5474721)
 * this would have to do with WordPress formatting interfering with the shortcode,
   not with Eyes Only itself. When using shortcodes, it’s always a good idea to 
   use the Text Editor tab, rather than the visual editor.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Android – Iphone’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eyes-only-user-access-shortcode_f1f0ef.
   svg)
 * [Eyes Only: User Access Shortcode](https://wordpress.org/plugins/eyes-only-user-access-shortcode/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eyes-only-user-access-shortcode/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eyes-only-user-access-shortcode/)
 * [Active Topics](https://wordpress.org/support/plugin/eyes-only-user-access-shortcode/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eyes-only-user-access-shortcode/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eyes-only-user-access-shortcode/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [thomstark](https://wordpress.org/support/users/thomstark/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/android-iphone/#post-5474721)
 * Status: resolved