Title: Another authorization issue
Last modified: August 20, 2016

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# Another authorization issue

 *  [jrawle](https://wordpress.org/support/users/jrawle/)
 * (@jrawle)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/another-authorization-issue/)
 * Another variation on the Twitter account authorization issue.
 * In addition to my live website, I have a version I run on a local server to allow
   me to try things out, tweak CSS etc. before I make changes to my live site. I
   successfully installed Twitter Widget Pro on my local server, authorized my Twitter
   account, and it all worked beautifully!
 * So I then decided to add it to my live site. Unfortunately I (foolishly, it seems)
   tried to use the same Application with the same Consumer Key and Secret as for
   my local site. That didn’t work, so I tried making a new Application on the Twitter
   Dev site. Even using the new details it still didn’t let me authorize my Twitter
   account.
 * Interestingly, after I click the Authorize New Account button, I’m taken to the
   annoying page that says “Whoa there! The request token for this page is invalid.”
   However, when I go to the “Apps” tab of my Twitter account’s settings, it lists
   the App there (and it is the new one I created for my live site, as I gave it
   a different name). So it seems Twitter considers the App to be authorized for
   my account but the plugin doesn’t.
 * Any suggestions?
 * One thing I’d like to try is to completely uninstall the plugin and start again.
   However, even deleting the files doesn’t clear the settings and keys from WordPress
   as they are stored in the database. I’m kicking myself for not backing up before
   installing the plugin. I have tried manually deleting rows from wp-options (all
   the ones with option_name starting ‘twp’ or ‘_twp’. Is there anything else I 
   should delete?
 * [http://wordpress.org/extend/plugins/twitter-widget-pro/](http://wordpress.org/extend/plugins/twitter-widget-pro/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [jrawle](https://wordpress.org/support/users/jrawle/)
 * (@jrawle)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/another-authorization-issue/#post-3570309)
 * OK, so I have managed to get my “real” site working. However, I couldn’t do it“
   properly”, and I feel this may indicate an issue with the way shared servers 
   used by some hosting companies are set up. This may explain why so many users
   are reporting problems in this forum.
 * First I had to create a new Twitter application and Authorize my account for 
   use on my _local_ server, as I did before. This worked correctly just as it did
   last time.
 * As my _public_ server still wouldn’t Authorize my Twitter account, I viewed the
   database tables for my local server and copied the ‘twp’ and ‘twp-authed-users’
   rows to my live server. Then all I did was refresh the settings page and it showed
   my Twitter account as authorized.
 * I realise this isn’t much help to most people unless they have an alternate server
   and the time to install WordPress on it. However, I feel it shows the plugin 
   works fine except for the Authorize stage which has problems on particular server
   setups. If the author could suggest the best way to debug the communication between
   the WordPress server and Twiter I’d be happy to help, as I understand it’s difficult
   for him to fix this when it works correctly for him.
 * For the moment, one difference between the two servers that springs to mind is
   that the “live” server runs PHP via fastcgi, while my local server runs it as
   an Apache module. Otherwise they are set up quite similarly.

Viewing 1 replies (of 1 total)

The topic ‘Another authorization issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/twitter-widget-pro_eaeae4.svg)
 * [Twitter Widget Pro](https://wordpress.org/plugins/twitter-widget-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/twitter-widget-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/twitter-widget-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/twitter-widget-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/twitter-widget-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/twitter-widget-pro/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [jrawle](https://wordpress.org/support/users/jrawle/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/another-authorization-issue/#post-3570309)
 * Status: not resolved