Title: Another bug?
Last modified: August 21, 2016

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# Another bug?

 *  Resolved [vovonep](https://wordpress.org/support/users/vovonep/)
 * (@vovonep)
 * [13 years ago](https://wordpress.org/support/topic/another-bug/)
 * Hello,
 * Somehow since this week, when a customer enters our website for the first time,
   they get the chat-box opened right away with ‘Thanks for stopping by….’. Is this
   a new behavior we need to config somewhere, since this was not happening before?
 * Also, the responses of the chat seems quite some slower this week, the asynchronous
   load takes about 8+ seconds now, where is was about 2+ seconds before. And, sometimes
   navigating to other pages of the customer results in loss of the chat session,
   but we can’t pin this one, since this problem happens quite randomly.
 * [http://wordpress.org/extend/plugins/flexytalk-widget/](http://wordpress.org/extend/plugins/flexytalk-widget/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [sodena](https://wordpress.org/support/users/sodena/)
 * (@sodena)
 * [13 years ago](https://wordpress.org/support/topic/another-bug/#post-3751372)
 * It must have been something temporary… we’ll keep monitoring

Viewing 1 replies (of 1 total)

The topic ‘Another bug?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/flexytalk-widget_626262.svg)
 * [FrescoChat Live Chat](https://wordpress.org/plugins/flexytalk-widget/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/flexytalk-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexytalk-widget/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [sodena](https://wordpress.org/support/users/sodena/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/another-bug/#post-3751372)
 * Status: resolved