Title: Another Connection Error
Last modified: July 21, 2017

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# Another Connection Error

 *  Resolved [Lowan](https://wordpress.org/support/users/lowan/)
 * (@lowan)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/)
 * When I try to connect to Jetpack, it gives me this error:
 * The Jetpack server was unable to communicate with your site [http://draconism.com](http://draconism.com)[
   IXR -32300: transport error: http_request_failed cURL error 56: Recv failure:
   Connection reset by peer]
 * How can I fix this?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9345713)
 * Hi there,
 * I’m sorry to hear you’ve run into issues.
 * It seems that when you attempt to connect Jetpack on your site, WordPress.com
   receives an error when asking your site to confirm the connection with your WordPress.
   com account. If you’re willing to run some more tests with us, we should be able
   to find out more about what’s causing the error and how to fix it.
 * To get started, please add the code available at the link below to your site’s
   wp-config.php file:
    [https://gist.github.com/56b19f31f2d5a6265a10bebe09e03314](https://gist.github.com/56b19f31f2d5a6265a10bebe09e03314)
 * Your wp-config.php file may already include a line that says “define(‘WP_DEBUG’,
   false);”. You can remove it, and replace it by the code above.
 * If you’re not sure how to edit this file, you can ask your hosting company for
   help. They should also have documentation explaining how to edit files from your
   site using FTP or a File Manager in your admin panel.
 * Once you’ve made those changes, attempt to connect your site to WordPress.com
   again. This should generate the same error again. Then, access your site via 
   FTP or via your File Manager again and check the wp-content/debug.log file for
   errors around the time when you tried to connect your site to WordPress.com.
 * You can send us those logs in a reply to this email, and then replace define(‘
   WP_DEBUG’, true); by define(‘WP_DEBUG’, false); in the code you added to wp-config.
   php earlier.
 * Thank you!
 *  Thread Starter [Lowan](https://wordpress.org/support/users/lowan/)
 * (@lowan)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9356853)
 * Which e-mail exactly? I can’t upload the file with the reply. So I’m giving this
   link: [https://ufile.io/qsoag](https://ufile.io/qsoag)
 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9367084)
 * Hi there,
 * Thanks for getting back to us. Uploading it there works fine, I meant to say 
   you can copy the contents of the debug log and paste it in a reply here.
 * I inspected the logs and noticed a lot of errors coming from your theme so as
   a test – can you try switching to the Twenty Sixteen theme via Appearance > Themes,
   and try connecting. If the issue is resolved then you know it’s a problem with
   the theme, and you’ll need to contact the theme author for further assistance.
 * Let me know how you go.
 * Cheers!
 *  Thread Starter [Lowan](https://wordpress.org/support/users/lowan/)
 * (@lowan)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9368417)
 * I tried that but problem still continues.
 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9405281)
 * Thanks for getting back to us. Can you try these steps:
 * 1. Disconnect from Jetpack if it says that you are connected on the Jetpack page
   
   2. Deactivate Jetpack on your Plugins page 3. Use this plugin to remove the Jetpack
   data from your database:
 * [https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip](https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip)
 * 4. Deactivate and remove the new plugin.
    5. Try to re-activate and connect to
   Jetpack again.
 * Let me know how that goes and if you are getting the same error or a different
   one.
 *  Thread Starter [Lowan](https://wordpress.org/support/users/lowan/)
 * (@lowan)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9405704)
 * I tried those, but error is the same, sadly.
 * [IXR -32300: transport error: http_request_failed cURL error 56: Recv failure:
   Connection reset by peer]
 *  Thread Starter [Lowan](https://wordpress.org/support/users/lowan/)
 * (@lowan)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9461834)
 * Any other advices could be handy .__.
 *  [gowthamsettu](https://wordpress.org/support/users/gowthamsettu/)
 * (@gowthamsettu)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9943345)
 * Hi lamday,
 * I follow your steps but still I’m facing the same issue.
    Can you please help
   me on this ?
 * I’m not seeing anything on wp-content/Debug.log
 * Thanks in advance
 * Thanks,
    Settu Gowtham
 *  [pmciano](https://wordpress.org/support/users/pmciano/)
 * (@pmciano)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9944115)
 * [@gowthamsettu](https://wordpress.org/support/users/gowthamsettu/)
 * Could you please start your own thread, as per the [Forum Welcome](https://make.wordpress.org/support/handbook/forum-welcome/)?
 * [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post)
 * Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Another Connection Error’ is closed to new replies.

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## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)

 * 9 replies
 * 4 participants
 * Last reply from: [pmciano](https://wordpress.org/support/users/pmciano/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/another-connection-error/#post-9944115)
 * Status: resolved