Title: Another database error
Last modified: July 29, 2020

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# Another database error

 *  Resolved [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/)
 * I just got this error today:
 * WordPress database error Unknown column ‘status’ in ‘wpfd_cleantalk_sfw_logs’
   for query ALTER TABLE `wpfd_cleantalk_sfw_logs`
    CHANGE `status` `status` ENUM(‘
   PASS_SFW’,’DENY_SFW’,’PASS_SFW__BY_WHITELIST’,’PASS_SFW__BY_COOKIE’,’DENY_ANTICRAWLER’,’
   PASS_ANTICRAWLER’,’DENY_ANTIFLOOD’,’PASS_ANTIFLOOD’) NOT NULL AFTER `ip`; made
   by activate_plugin, include_once(‘/plugins/cleantalk-spam-protect/cleantalk.php’),
   apbct_update_actions, apbct_run_update_actions, apbct_update_to_5_142_2, apbct_activation__create_tables,
   QM_DB->query
 * Also, there are NO SpamFireWall hits on [https://cleantalk.org/my/](https://cleantalk.org/my/)
   today. I typically have many per day.
 * Latest plugin version installed: 5.142.2
    PHP 7.3.16 Wordpress 5.4.2 I also have
   Wordfence 7.4.9 and many other plugins installed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanother-database-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13188652)
 * Hello,
 * Could you try to deactivate the plugin with “Complete deactivation” option:
 * 1. Enter to the Antispam by Cleantalk plugin settings. (WordPress Dashboard -
   > Settings -> Antispam by Cleantalk -> Advanced settings)
 * 2. Check the last settings “Complete deactivation” and save changes.
 * 3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
 * 4. Then activate it.
 * 5. Enter your access key or receive it automatically.
 * Did it help?
 *  Thread Starter [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13192838)
 * Just performed all steps suggested.
 * Will let you know if any SpamFireWall hits occur in the next few hours.
 *  Thread Starter [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194238)
 * Well, 10 hours have passed. NO SpamFireWall hits have registered on my dashboard
   on [https://cleantalk.org/my](https://cleantalk.org/my), which is unusual.
 * I did the steps you suggested including “Complete deactivation”, deactivating
   and activating.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194306)
 * Hello, [@bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * Is the SpamFireWall option enabled in the Anti-Spam plugin settings?
 * WordPress Admin Page —> Settings —> SpamFireWall.
 * Thank you.
 *  Thread Starter [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194334)
 * Yes, SpamFireWall is checked on the settings page. The Anti-Flood and Anti-Crawler
   options are un-checked.
 * I used my “old” access key when I reactivated.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194371)
 * Please, open a ticket in our Private Support System.
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * We need some of your personal info to fix the issue.
 *  [centrald777](https://wordpress.org/support/users/centrald777/)
 * (@centrald777)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194933)
 * How does one **unsubscribe** from this?
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194963)
 * [@centrald777](https://wordpress.org/support/users/centrald777/)
 * Click the “Unsubscribe from this plugin” at the top of the forum:
    [https://wordpress.org/support/plugin/cleantalk-spam-protect/](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * Thank you.
 *  Thread Starter [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13194992)
 * I just saw 5 SpamFireWall hits in my dashboard so the deactivate / reactivate
   may have worked.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13195002)
 * [@bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * Seems SpamFireWall logs are working now.
 * Contact us if you have questions.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Another database error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
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 * 10 replies
 * 4 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/another-database-error-2/#post-13195002)
 * Status: resolved