Title: answer required
Last modified: April 22, 2021

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# answer required

 *  Resolved [rensopurrinos](https://wordpress.org/support/users/rensopurrinos/)
 * (@rensopurrinos)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/answer-required/)
 * I need the tickets cannot be closed without an answer.
    the answer field must
   be required

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/answer-required/#post-14355218)
 * Hello,
 * Sorry, I do not clearly understand your requirement. Can you please elaborate
   on it with the help of screen-shots or a use case?
 *  Thread Starter [rensopurrinos](https://wordpress.org/support/users/rensopurrinos/)
 * (@rensopurrinos)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/answer-required/#post-14356998)
 * when changing the status of the ticket to “closed” I need the thread of it to
   have at least one response from the agent.
    Also that the agent’s custom fields
   can be required fields. Thanks for the reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘answer required’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [rensopurrinos](https://wordpress.org/support/users/rensopurrinos/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/answer-required/#post-14356998)
 * Status: resolved