Title: Ap
Last modified: July 14, 2023

---

# Ap

 *  Resolved [adsmedia](https://wordpress.org/support/users/adsmedia/)
 * (@adsmedia)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ap-2/)
 * Recently ran into this issue on my site:
 * **AWeberAPIException:**
 * Type: APIUnreachableError
   Msg : Unable to connect to the AWeber API. ()Docs: 
   [https://labs.aweber.com/docs/troubleshooting](https://labs.aweber.com/docs/troubleshooting)
 * I’ve reauthorized but the error won’t go away. I see the plugin was updated 2
   weeks ago so I’m hoping someone sees this.
 * Any solutions?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ap-2/#post-16896536)
 * Hi [@adsmedia](https://wordpress.org/support/users/adsmedia/),
 * Thank you for reaching out to Paid Memberships Pro.
 * I’m sorry to hear about this. I have been able to replicate this and opened an
   [issue on GitHub](https://github.com/strangerstudios/pmpro-multiple-memberships-per-user/issues/103#issuecomment-1323875902)
   for our developers to look into, however, I do not have an ETA of when this will
   fixed.
 * Thank you for understanding.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ap-2/#post-16899466)
 * Hi [@adsmedia](https://wordpress.org/support/users/adsmedia/)
 * I apologize about the issue you are facing, there have been reports of the API
   not authenticating correctly and we patched it to stop a total fatal error.
 * We are still investigating this issue further to determine the root cause as 
   it’s only affecting _some_ sites from what we can tell at this point in time.
 * Can you tell me if your site is a local site or a live hosted site?
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ap-2/#post-16899794)
 * [@adsmedia](https://wordpress.org/support/users/adsmedia/) Please can you also
   reach out to Aweber support to see if there is any more information they may 
   provide regarding any errors they might be able to see on your account from their
   end?
 * I had a similar issue on my account in the past, which cleared up recently (no
   changes were done from my end to either my Aweber account or the plugin).
 * Please let me know if you’re still having issues to authenticate.
 *  Thread Starter [adsmedia](https://wordpress.org/support/users/adsmedia/)
 * (@adsmedia)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/ap-2/#post-16900812)
 * [@andrewza](https://wordpress.org/support/users/andrewza/) This is a live hosted
   site. It had been running this plugin for years without issue.
 * I checked this morning and it seems to be working again fine now. So not sure
   who did what to fix it, but it does seem to be working again now!
 * Thanks!
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/ap-2/#post-16902515)
 * Thanks for letting me know [@adsmedia](https://wordpress.org/support/users/adsmedia/),
   I’m glad to hear it resolved itself.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Ap’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pmpro-aweber_83b2df.svg)
 * [Paid Memberships Pro - AWeber Add On](https://wordpress.org/plugins/pmpro-aweber/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pmpro-aweber/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pmpro-aweber/)
 * [Active Topics](https://wordpress.org/support/plugin/pmpro-aweber/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pmpro-aweber/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pmpro-aweber/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/ap-2/#post-16902515)
 * Status: resolved