Title: Apache problem
Last modified: September 5, 2022

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# Apache problem

 *  Resolved [zykki](https://wordpress.org/support/users/zykki/)
 * (@zykki)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/apache-problem/)
 * Hi, i have problem with popup settings “page” in album grid on my page.
 * When i set this option, the link not working and return Forbiden 403, cannot 
   access on port 443.
 * Can you tell me where to look for the problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapache-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/apache-problem/#post-15983988)
 * I am seeing a different error when I visit this link:
 * > You are trying to display a gallery, but no gallery was found corresponding
   > to the input.
 * This tells me that the setup is correct, but the album information that you are
   linking is not correct. Specifically, the code verifies that the input meets 
   these conditions:
    1. The shortcode is not blank.
    2. The shortcode is indeed a Photonic shortcode. So, if you have used a custom 
       shortcode under _Photonic → Settings &rarra; Generic Options → Generic Settings
       → Custome Shortcode_, the page you are linking from should have the same shortcode.
    3. The input has nothing other than a Photonic shortcode, i.e. it is uncorrupted
       by anything else.
 * What is it that you are trying to display here?
 *  Thread Starter [zykki](https://wordpress.org/support/users/zykki/)
 * (@zykki)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/apache-problem/#post-15987621)
 * After research in wp forum and checking .htaccess file i found fail in configuration.
   When i changed setting in .htaccess everthing start working.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Apache problem’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [zykki](https://wordpress.org/support/users/zykki/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/apache-problem/#post-15987621)
 * Status: resolved