Title: API
Last modified: May 28, 2019

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# API

 *  Resolved [mcdoktorn](https://wordpress.org/support/users/mcdoktorn/)
 * (@mcdoktorn)
 * [7 years ago](https://wordpress.org/support/topic/api-56/)
 * I accidentally erased wp live chat on my site mcdoktorn.se
    Have it on my staging
   site staging.mcdoktorn.se How can I reinstall it on my real site? Saw that all
   free accounts where upgraded to pro version, and it was there it happened, trying
   to find where to type in the licens number. Thought that I had to delete the 
   old version and did so, just to find that there was no new to download.
 * Evev if I’m logged in as administrator and chat agent on staging.mcdoktorn.se
   
   WP Chat Live tells me there is no agent on line..
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-56%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * (@dylanauty)
 * [7 years ago](https://wordpress.org/support/topic/api-56/#post-11578962)
 * Hi [@mcdoktorn](https://wordpress.org/support/users/mcdoktorn/),
 * Thank you for reaching out to us, we do appreciate your time.
 * At this point in time, we are merging all commercial features into the basic 
   plugin which will remove the need for any registration for premium features.
 * With that said, the plugin is not currently available within the WordPress plugin
   library, however, we are hoping to rectify this within the next few days as we
   are working closely with the WordPress.org team to resolve the issues currently
   experienced.
 * As you have mentioned ‘Pro’ within your message, it is likely that this thread
   will be closed by a moderator as it is against the WordPress.org policies to 
   handle any commercial support via these forums.
 * If you would like to discuss this further, please may I ask you to reach out 
   to us at our website: [https://wp-livechat.com/contact-us/](https://wp-livechat.com/contact-us/)–
   We will gladly assist you further there.
 * **Note: **This topic will be closed as discussed above.

Viewing 1 replies (of 1 total)

The topic ‘API’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/api-56/#post-11578962)
 * Status: resolved