Title: API Call Error after activate plugin
Last modified: June 14, 2021

---

# API Call Error after activate plugin

 *  Resolved [Liew Cheon-Fong](https://wordpress.org/support/users/lcf/)
 * (@lcf)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/api-call-error-after-activate-plugin/)
 * After activate the plugin, goto Template Kits (/wp-admin/admin.php?page=envato-
   elements#/template-kits/premium-kits) and returns follow error:
 * > Sorry there was an unexpected error from API call:
   > SyntaxError: Unexpected token < in JSON at position 0. <!DOCTYPE HTML PUBLIC“-//
   > IETF//DTD HTML 2.0//EN”> <html><head> <title>404 Not Found</title> </head><
   > body> <h1>Not Found</h1> <p>The requested URL was not found on this server.
   > </p> </body></html>
 * Could not connect to Elements Account.

The topic ‘API Call Error after activate plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/envato-elements_757779.svg)
 * [Envato Elements - Photos & Elementor Templates](https://wordpress.org/plugins/envato-elements/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/envato-elements/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/envato-elements/)
 * [Active Topics](https://wordpress.org/support/plugin/envato-elements/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/envato-elements/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/envato-elements/reviews/)

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)

 * 0 replies
 * 4 participants
 * Last reply from: [Liew Cheon-Fong](https://wordpress.org/support/users/lcf/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/api-call-error-after-activate-plugin/)
 * Status: resolved