Title: API Call Failed
Last modified: February 17, 2022

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# API Call Failed

 *  Resolved [rebecaseitz](https://wordpress.org/support/users/rebecaseitz/)
 * (@rebecaseitz)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/api-call-failed/)
 * Debug logs
 *     ```
       [2021-06-10 05:05:15] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 504 [reason phrase] Gateway Timeout [] []
       [2021-09-19 02:45:24] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2021-09-19 02:45:35] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2021-09-19 02:45:44] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2021-09-19 02:45:57] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2021-10-09 23:57:37] API.INFO: ConstantContact_API::get_account_info:131  - mashery.not.authorized.over.ratelimit - The Mashery account associated with this request is over its rate limit quota. [] []
       [2021-10-10 01:32:12] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/api-call-failed/#post-15377298)
 * Hi there,
 * Given that these all older and only related to trying to check for and update
   potential account information, these are able to be disregarded at the moment.
   Nothing needing to have addressed at this time.
 *  Thread Starter [rebecaseitz](https://wordpress.org/support/users/rebecaseitz/)
 * (@rebecaseitz)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/api-call-failed/#post-15379621)
 * Hello. This error log was generated yesterday. I am trying to include a form 
   on my website that, when filled out, does two things: (1) populates the person’s
   email address to a specific ConstantContact distribution list, and (2) sends 
   the response form to me by email. Currently, neither of these functions is working.
   When I complete the form on the newly-created page, the only thing I see is an
   error code that pops up briefly. It reads “API call failed. Server return status
   400.” And then it re-directs to the URL I put as the next page after submission
   of the form.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/api-call-failed/#post-15380565)
 * Good day,
 * In terms of the error log above, those are all from June to October, of 2021.
   So at least those parts are able to be disregarded.
 * However, you provide new information and issues.
 * Is this auto-filling occurring for everyone who tries, and is it always the same
   information ?
 * Do you have a link we can see the form at?
 * The plugin, by default is supposed to send an email notification, and if a list
   is chosen, should also add that person to that list. The email notification part
   can be disabled via settings.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘API Call Failed’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/api-call-failed/#post-15380565)
 * Status: resolved