Title: API Connection does not working.
Last modified: February 14, 2025

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# API Connection does not working.

 *  Resolved [fetchingprofile](https://wordpress.org/support/users/fetchingprofile/)
 * (@fetchingprofile)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/api-connection-does-not-working/)
 * Hello – When I test the API connection I receive the following error message,“**
   API Connection does not working.**“. I have verified my information multiple 
   times and still cannot test successfully. Can you help me correct this issue?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Pooja Bhimani](https://wordpress.org/support/users/poojabhimani/)
 * (@poojabhimani)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/api-connection-does-not-working/#post-18309720)
 * Thank you for reaching out! The error message “API Connection does not working”
   suggests there may be an issue with authentication, permissions, or the API endpoint
   configuration.
 * Please double-check that your API credentials (Access Key, Secret Key) are correct
   and have the appropriate permissions. Also, ensure you’re using the correct endpoint
   for your region.
 * For further assistance, you can refer to the Help section within the plugin, 
   which provides detailed guidance on configuring the API correctly.

Viewing 1 replies (of 1 total)

The topic ‘API Connection does not working.’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Pooja Bhimani](https://wordpress.org/support/users/poojabhimani/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/api-connection-does-not-working/#post-18309720)
 * Status: resolved