Title: API Error 190
Last modified: November 23, 2020

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# API Error 190

 *  Resolved [vchoo](https://wordpress.org/support/users/vchoo/)
 * (@vchoo)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/api-error-190/)
 * Hi our client site keeps getting this error:
 * API Error 190:
    The user must be an administrator, editor, or moderator of the
   page in order to impersonate it. If the page business requires Two Factor Authentication,
   the user also needs to enable Two Factor Authentication. Type: OAuthException
   Subcode: 492
 * We’ve reconnected their account and the error went away for a day but it returned
   again
 * We’ve updated the plugin to latest version as well, can we please get advice 
   on how to resolve?
 * Thank you!

Viewing 1 replies (of 1 total)

 *  [Smash Balloon Mike](https://wordpress.org/support/users/smashballoonmike/)
 * (@smashballoonmike)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/api-error-190/#post-13700260)
 * Hey [@vchoo](https://wordpress.org/support/users/vchoo/),
 * Sorry to hear you are having issues. As we will need access to your system info,
   can you open a support ticket on our site [here](https://smashballoon.com/custom-facebook-feed/support/)
   so we can better assist you.
 * Many thanks,

Viewing 1 replies (of 1 total)

The topic ‘API Error 190’ is closed to new replies.

 * ![](https://ps.w.org/custom-facebook-feed/assets/icon-256x256.png?rev=2700775)
 * [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress](https://wordpress.org/plugins/custom-facebook-feed/)
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 * [Active Topics](https://wordpress.org/support/plugin/custom-facebook-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-facebook-feed/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Smash Balloon Mike](https://wordpress.org/support/users/smashballoonmike/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/api-error-190/#post-13700260)
 * Status: resolved