Title: api error
Last modified: February 14, 2020

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# api error

 *  [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/)
 * Hi, I’m using your plugin to display facbeook reviews from 2 different facebook
   pages, onto 2 different pages onto my website. It used to work fine, then I had
   an error saying there was a API error. I’ve gone into the plugin settings and
   re-connected facebook. When I do this I can see my 2 pages appear, and I’ve re-
   copied the shortcode for both onto the relevant pages. It’s working fine for 
   this feed – [http://shurmer.co.uk/electrical/](http://shurmer.co.uk/electrical/),
   but not for this one [http://shurmer.co.uk/construction/](http://shurmer.co.uk/construction/)
 * Are you able to help at all?
 * Whenever I go back to the plugin settings, instead of showing my 2 pages it still
   says ‘connect to facebook to show the shortcode’… I’ve tried logging in several
   times and copying the shortcode.
 * Hope you can help. If you need me to copy my debug information, please can you
   tell me your email address to send this to?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-error-53%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [renegroen](https://wordpress.org/support/users/renegroen/)
 * (@renegroen)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12435717)
 * Hello,
    did you check your browser settings?? (security). Dear regards, René
 *  Thread Starter [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12435764)
 * I don’t think it’s a browser issue.. It’s happening on multiple browsers and 
   devices
    The page is saying it’s an API error..
 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12438634)
 * Hi [@macpheek](https://wordpress.org/support/users/macpheek/),
 * When I try to enter to your FB page (fb.com/1641955352705007/reviews), I got 
   the error:
 * Sorry, this content isn’t available right now
 * It means that this FB page has some security settings, like country restriction
   or maybe something similar. But according to the Facebook API, if you need to
   connect your page, it should be public and visible for all, it’s a limitation
   of Facebook, not us.
 * So, try to remove this security settings for your FB page and re-connect it again.
 * Let me know how it goes.
 * Thanks!
    -  This reply was modified 6 years, 3 months ago by [Daniel K.](https://wordpress.org/support/users/richplugins/).
 *  Thread Starter [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12444227)
 * Ah I see, OK I will contact the page admin and see if they’ve made any changes
   recently on the facebook settings. Thanks for your help
 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12447581)
 * Hi [@macpheek](https://wordpress.org/support/users/macpheek/),
 * Please let me know if it helped and we can resolve the issue.
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘api error’ is closed to new replies.

 * ![](https://ps.w.org/fb-reviews-widget/assets/icon-128x128.png?rev=2153159)
 * [Reviews Widgets for Google, Yelp & TripAdvisor](https://wordpress.org/plugins/fb-reviews-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fb-reviews-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fb-reviews-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/fb-reviews-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fb-reviews-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fb-reviews-widget/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/api-error-53/#post-12447581)
 * Status: not resolved