Title: API error
Last modified: November 2, 2020

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# API error

 *  Resolved [veneetsayyer11](https://wordpress.org/support/users/veneetsayyer11/)
 * (@veneetsayyer11)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/)
 * I am updating my store products with variants to google sheets via API
    But I
   am getting this error: Exception: Request failed for [https://bofrike.in](https://bofrike.in)
   returned code 500. Truncated server response: {“code”:”internal_server_error”,”
   message”:”<p>There has been a critical error on your website.<\/p><p><a href=\”
   https:\/\/wordpress.org\/support\/a… (use muteHttpExceptions option to examine
   full response).
 * How to solve this

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/)
 * (@wpnomad)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/#post-13613520)
 * Hi [@veneetsayyer11](https://wordpress.org/support/users/veneetsayyer11/) ,
 * It seems a piece of code either from a plugin or the theme is causing a conflict
   on your site. Can you please check if there are any fatal error logs at WP Admin
   → WooCommerce → Status → Logs? If you see fatal error logs, then copy and paste
   them here in your response.
 *  Thread Starter [veneetsayyer11](https://wordpress.org/support/users/veneetsayyer11/)
 * (@veneetsayyer11)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/#post-13613894)
 * Fatal errors are in this file- [https://docs.google.com/document/d/1ob0iCD3uBNyNXi5UmGoN7mMmYgQWKZZhPAqSMmXEAO8/edit?usp=sharing](https://docs.google.com/document/d/1ob0iCD3uBNyNXi5UmGoN7mMmYgQWKZZhPAqSMmXEAO8/edit?usp=sharing)
 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/#post-13613940)
 * It looks like your server is running out of memory – either as a result of processing
   that file OR because of another plugin altogether. Have you reached out to your
   hosting provider to either increase the memory capacity on your site or troubleshoot
   the underlying cause of that memory outage?
 *  [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * (@rynald0s)
 * Automattic Happiness Engineer
 * [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/#post-13643100)
 * Hi [@veneetsayyer11](https://wordpress.org/support/users/veneetsayyer11/)!
 * Just to add to what my colleague said in the previous message, if this is something
   you’d prefer doing on your own, you can follow the steps here:
 * [https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/](https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/)
 * Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘API error’ is closed to new replies.

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## Tags

 * [api issue](https://wordpress.org/support/topic-tag/api-issue/)

 * 4 replies
 * 4 participants
 * Last reply from: [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/api-error-56/#post-13643100)
 * Status: resolved