Title: API Error
Last modified: October 18, 2022

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# API Error

 *  [magicoders](https://wordpress.org/support/users/patopaiar/)
 * (@patopaiar)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/api-error-68/)
 * When registering an account from the WordPress admin backend, I got this error
   message??:
 * Connection unsuccessful Change API key
    Error: The key that you have entered 
   is not valid
 * Is it that the email could be pending verification or what could be the problem?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/api-error-68/#post-16109956)
 * Hi [@patopaiar](https://wordpress.org/support/users/patopaiar/),
 * Sorry to hear that you are having issues when registering an account. We’d be
   happy to look into this. Could you send us an email at [support@tinify.com](https://wordpress.org/support/topic/api-error-68/support@tinify.com?output_format=md)
   and let us know what email address you have used for signup?
 * Looking forward to your mail!
 *  Thread Starter [magicoders](https://wordpress.org/support/users/patopaiar/)
 * (@patopaiar)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/api-error-68/#post-16110115)
 * Sure! Thanks for the incredibly speedy reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘API Error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [magicoders](https://wordpress.org/support/users/patopaiar/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/api-error-68/#post-16110115)
 * Status: not resolved