Title: API error (auth)
Last modified: June 25, 2017

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# API error (auth)

 *  Resolved [tleen](https://wordpress.org/support/users/tleen/)
 * (@tleen)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/)
 * Heya,
 * I kept getting the “something’s wrong” message even though I was able to authenticate
   the plugin and get the auth & key. Using 8.10: disabled/cleared cache and re-
   authenticated and the problem remained. I eventually did a manual oath process
   to get a new key / organizer ID which did work. Is it possible I am doing something
   wrong with the auth process via the plugin itself?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9260472)
 * Hi there,
 * I couldn’t repeat this issue, I tested the authorisation process just then. I
   don’t know. If the plugin is generating the Authorisation and Organiser Key it
   should work. Thanks,
 *  Thread Starter [tleen](https://wordpress.org/support/users/tleen/)
 * (@tleen)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9262151)
 * Agreed, that’s what is so weird about it, and if I manually set the keys it’s
   a-ok. I’ll see if I can dig in more and suss out the issue.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9263576)
 * Ok, please let me know if you find out anything. Thanks,
 *  Thread Starter [tleen](https://wordpress.org/support/users/tleen/)
 * (@tleen)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9266752)
 * I did, it was an issue local to SiteGround WordPress hosting and how they do 
   staging sites. Was not the only plugin it impacted. It’s too long to go into 
   here, but if anyone else has a problem with the plugin on SiteGround staging 
   contact me, I’ll walk you through the fix!
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9267747)
 * Ahh good to know, I am glad you were able to sort it out 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘API error (auth)’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/api-error-auth/#post-9267747)
 * Status: resolved