Title: API Error: “input_error: 1”
Last modified: April 23, 2019

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# API Error: “input_error: 1”

 *  Resolved [mohsenkh](https://wordpress.org/support/users/mohsenkh/)
 * (@mohsenkh)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/api-error-input_error-1/)
 * Hi there,
 * I’m trying to create a customer using the API, and I get the “input_error: 1”
   returned by the API.
 * I’m using the exact same structure in another website, and it’s working.
    Would
   you please check that for me and help me figure it out?
 * Please advise,
    Mohsen
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-error-input_error-1%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [woodyhayday](https://wordpress.org/support/users/woodyhayday/)
 * (@woodyhayday)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/api-error-input_error-1/#post-11457273)
 * Hi [@mohsenkh](https://wordpress.org/support/users/mohsenkh/) – the only difference
   then must be something like you have API turned off on the second site (in Extension
   manager), or you need to generate new API credentials for that new site?
 * Best bet for quick support is usually to drop us a ticket here: [https://zerobscrm.com/kb/submit-a-ticket/](https://zerobscrm.com/kb/submit-a-ticket/)
 * All the best
 * Woody
 *  Plugin Contributor [woodyhayday](https://wordpress.org/support/users/woodyhayday/)
 * (@woodyhayday)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/api-error-input_error-1/#post-11461603)
 * Hi [@mohsenkh](https://wordpress.org/support/users/mohsenkh/) – I’ll mark this
   resolved now, let us know if there’s a continued issue – via our support desk
   or here.
 * All the best
 * Woody

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [woodyhayday](https://wordpress.org/support/users/woodyhayday/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/api-error-input_error-1/#post-11461603)
 * Status: resolved