Title: API Key
Last modified: April 9, 2018

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# API Key

 *  Resolved [jumio](https://wordpress.org/support/users/jumio/)
 * (@jumio)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/api-key-129/)
 * Hi,
 * I’m trying to upload a PDF to try to start working with PDF Forms Filler but 
   every time I upload the PDF I got a message saying: “The API server could not
   be obtained” (in Spanish).
 * Anyone who can help me with this issue?
 * Thanks.
 * Jaime
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-key-129%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * (@maximumsoftware)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/api-key-129/#post-10162911)
 * When you first use the plugin, it attempts to get a new key from the API server.
   If you get an error, that means there is an issue with your connection to the
   API server. The issue is most likely caused by firewall. Another possible issue
   is that you have an invalid email address set up in your WordPress admin general
   settings (new key registration requires an email address). If you are ok with
   me poking around in your WordPress installation, send me your details to admin
   at maximum dot software and I can investigate what the issue is for you.

Viewing 1 replies (of 1 total)

The topic ‘API Key’ is closed to new replies.

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## Tags

 * [api key](https://wordpress.org/support/topic-tag/api-key/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 1 reply
 * 2 participants
 * Last reply from: [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/api-key-129/#post-10162911)
 * Status: resolved