Hi Bookmonster,
What version of PHP is your local host installation?
Thanks,
Evan
Hi Bookmonster,
Since you’re running a localhost install, can you check your servers error logs for anything weird. That generally happens with PHP errors, but I haven’t seen any on my end.
Thanks,
Evan
For anyone else running into similar issues, please have a look at our new knowledge base article to help with the debugging of this error:
https://yikesplugins.com/support/knowledge-base/i-receive-the-error-ssl-certificate-problem-unable-to-get-local-issuer-certificate-why/
Thanks,
Evan
This help?
Sun Oct 25 21:54:06.649175 2015] [:error] [pid 3524:tid 1100] [client ::1:60854] PHP Fatal error: Call to undefined function curl_init() in C:\\Apache24\\htdocs\\grubdujour\\wp-content\\plugins\\yikes-inc-easy-mailchimp-extender\\includes\\MailChimp\\Mailchimp.php on line 144, referer: http://localhost:8080/grubdujour/wp-admin/admin.php?page=yikes-inc-easy-mailchimp-settings
Hi bookmonster,
From that error it sounds like the curl extension isn’t installed or activate on your local install. What software are you using for the local host? You should be able to google how to activate curl on your local host install.
The Curl module is generally installed on most hosting providers, so if/when you transfer to a public server you shouldn’t have an issue.
Evan
Thanks, that does seem to be the issue. We’ve installed the curl module, now we’re working on getting it to find the other dlls it needs to use it.
Thanks for keeping us posted on the issue. I’ll have to look into some error checking for those modules, although it may be difficult as detecting active modules is different for each server.
Thanks again,
Evan
We solved it by updating the routing, thanks, now it saves the api key but doesn’t connect – it says API call to helper/ping failed: SSL certificate problem: unable to get local issuer certificate.
Thanks – exactly where should that be insterted, and which functions.php file? We put it at the bottom of the one in wp-includes, and it crashed the site.
Hi,
As stated directly above the snippet:
“Add the following snippet of code to the bottom of your functions.php file“.
Thanks,
Evan
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi Bookmonster.
You should never alter files in /wp-includes or /wp-admin
Your theme or child theme should have a functions.php file and that’s where the snippet would go.
Themes are found in /wp-content/themes
Thanks!
-Tracy
Thanks! I just get a white page, am I putting it in the wrong place?
If you would like us to take a look for you feel free to shoot an email over to [email protected] with some temporary credentials and we can see what might be going on.
Thanks,
Evan
